Description Knowledge of managed care, customer service, call center desktop support applications, and general computer literacy • The ability to work well with the public and adopt a customer perspective and work well individually and in a team environment • Effective interpersonal skills and phone etiquette are required • Strong verbal communication skills • Good listening skills • Knowledge of medical terminology • Problem identification and problem solving skills and able to multitask • Technical Skills: Typing, 35 WPM • Bilingual (English-Spanish) preferred H.S. Diploma or GED- Required 1 year- Customer service experience within managed care or insurance industry Or Call center experience in any industry- Required Salary 20.00 - 20.00 Hour