Post Closing Specialist

Responsibilities include but are not limited to: Perform post-closing review of required loan closing documents for accuracy and completeness; review loan approval; read and review commitment letters if applicable. Ensure all closing documents and regulatory documents are provided to properly evidence the loan and perfect the bank's security interest. Perform post-closing follow up with lenders and legal counsel for missing or corrected documents, and obtain proper approvals to waive required items if necessary. Respond to questions concerning loan documentation from lenders, legal counsel or other bank colleagues. Follow up to ensure all loan closing packages are received timely from various lending teams and provide direct communication and timely reporting to all business lines -- escalate items to Management when needed. Collaborate with internal departments (closing, funding, booking, and quality control) to resolve discrepancies or missing documentation. Ensure adherence to established service standards, including maintaining confidentiality of work-related information and materials. Effectively use interpersonal and communications skills, including tact and diplomacy, and maintain a cooperative and professional manner with internal and external customers. Support audit and internal review requests. Accurately complete the post-closing information on the Enterprise Loan Servicing Log. Required Skills: Strong knowledge of commercial lending and commercial real estate documentation. Ability to review loan documentation for completeness and accuracy Knowledge of FCM/ImageCentre loan imaging system. Knowledge of IBS core system. Strong oral and written communication skills. Proficient computer skills including general understanding of databases and Microsoft Word/Excel. Strong attention to detail, accuracy and follow through. Ability to handle multiple tasks simultaneously. Required Experience: High School Diploma or GED equivalent and a minimum of 3 years of experience with commercial documentation and commercial banking/lending experience. Basic proficiency in Adobe Acrobat and intermediate proficiency in Microsoft Office including Outlook, Excel and Word. Preferred Experience: Familiarity with loan documents and prior experience in IBS core system, loan operations or FCM/ImageCentre.

Created: 2026-03-10