Manager Telecommunications

Job Details Manager Telecommunications Job Description Job Profile Title: Manager Telecommunications JOB SUMMARY Oversees enterprise telecommunications strategy and operations across 34 hospitals and 800 ambulatory locations. Ensures optimal performance of VoIP and Digital PBX systems while managing vendor relationships. Provides leadership for telecom initiatives aligned with organizational goals. ESSENTIAL FUNCTIONS Articulates the job's main responsibilities. This is not intended to be an exhaustive list of all essential functions or all duties performed. The essential functions listed below and percentage of time may vary between departments and locations, and are subject to change based on management discretion and organizational needs. Other responsibilities may be assigned at the discretion of management to meet organizational needs. Develop and implement telecommunications strategies for multi-site healthcare system within complex telecommunication environment. Manage VoIP and Digital PBX infrastructure and ensure high availability. Coordinate with telecom carriers and third-party vendors for service delivery. Lead budgeting and procurement for telecom projects. Manage a large team of professionals at both the technician and analyst levels. ADDITIONAL RESPONSIBILITIES ORGANIZATIONAL IMPACT: Establishes and works to implement key elements of tactical and operational plans with measurable contribution towards the achievement of results of the job area or completion of a project. Makes significant decisions on what their team of responsibility focuses on or executes as directed. Focus is on short-term operational plans (e.g., 1 year or less). Develops new products, processes, standards or operational plans in support of the job area strategy. May have budget or P&L accountability for area of responsibility, or manage resources or elements of the budget. INNOVATION & COMPLEXITY: Responsible for making moderate to significant improvements of processes, systems or products to enhance performance of job area. May also demonstrate technical innovation in supporting business objectives. Problems and issues faced are numerous and typically undefined, and require detailed information gathering, analysis and investigation to understand the problem. Problems are difficult and moderately complex. Problems typically impact multiple job areas or specialties. Problems are typically solved through drawing from prior experience and analysis of issues. Executes on moderately complex tasks to enhance simplicity and standardization across Jefferson. COMMUNICATION & INFLUENCE: Communicates with parties within and outside of own job area, which may include external customers or vendors. Requires the ability to influence others outside of own job area on policies, practices and procedures. QUALIFICATIONS. Education Bachelor's Degree in a related field or Number of years experience as defined in the Work Experience Preferred Experience - Required 7 years related work experience Experience - Preferred 7 years Management experience in a large enterprise Knowledge, Skills and Abilities - Required Strong leadership and project management skills. Expertise in VoIP and PBX systems. Vendor Management and contract negotiation skills. Salary Range $103,022.02 to $150,476.47 Annual The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive. Work Shift Workday Day (United States of America) Worker Sub Type Regular Employee Entity Thomas Jefferson University Primary Location Address 2211 Chapel Avenue West, Cherry Hill, New Jersey, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. For more benefits information, please click here

Created: 2026-03-10