Residential Apprentice Technician

Residential Apprentice Technician JOB SUMMARY Our Residential Technicians Apprentice assist with the installing and servicing the equipment associated with residential overhead doors. Providing the best customer service in the industry allows us to continue raising the bar on what quality service looks like. ESSENTIAL JOB FUNCTIONS Responsible for loading the company trucks with the required materials for that day. Assist with the installation, service, and maintenance of residential door equipment under the direct supervision of experienced technicians, while learning manufacturer guidelines and company procedures. Install and service electrical and mechanical equipment to meet manufacturer standards. Work onsite to repair doors, operators, rolling and sectional doors, and secure brackets to mounting posts. Ensure a safe environment by monitoring the door area and clearing debris, tools, and equipment from the job site. Maintain a service truck, ensuring it is clean and in good working condition. Clear communication with team members ensuring directions for a job are clear, updating the office when a job is done. Assisting team members with other job sites and completing quick service calls. Utilize tech support for troubleshooting equipment. Thoroughly document all work performed and make recommendations for repairs. This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. LEADERSHIP COMPETENCY MODELThis role requires the demonstration of the following competencies:Instills Trust | Communicates Effectively | Demonstrates Customer Focus | Takes Initiative | Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives ResultsKNOWLEDGE, SKILLS, AND ABILITIES Developing skills in the safe use of hand tools, power tools, and basic fabrication equipment, with guidance from experienced technicians during installation, maintenance, and repair tasks. Interest in learning to read and interpret blueprints, technical diagrams, and manuals, and apply that knowledge to assist in troubleshooting and equipment setup as proficiency grows. Awareness of job site safety practices, with a focus on learning OSHA safety standards and the correct use of personal protective equipment (PPE) through training and on-the-job instruction. Developing communication skills to interact respectfully and professionally with team members and customers, including learning how to give and receive clear information on job-related tasks. Willingness to follow directions, manage assigned tasks, and remain flexible, while building time management and problem-solving abilities needed to work effectively in a fast-paced service environment. Safety focused SUPERVISORY RESPONSIBILITIES This job requires less than 10% of planned business travel. This job requires vehicle travel to client sites. WORK ENVIRONMENT AND PHYSICAL DEMANDS Regular fieldwork at indoor and outdoor customer sites. Extended periods in varying environmental conditions, including weather and noise. Frequent standing, bending, ladder use, and operation of hand and power tools. Ability to lift and carry up to 50 pounds regularly. PLANNED BUSINESS TRAVEL This job requires no planned business travel. EDUCATION AND EXPERIENCE High School diploma or equivalent is required. Associate or bachelor's degree, preferred. Combined experience in Electrical and Mechanical practices of 1 or more years with education is desirable. Previous experience with residential construction. EEO STATEMENT DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.

Created: 2026-03-10