Restoration Project Manager
Royal Restoration - Springfield, VA
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Benefits:401(k)Bonus based on performanceCompany carCompetitive salaryDental insuranceFree uniformsHealth insurancePaid time offSigning bonusTraining & developmentVision insuranceJob descriptionJob OverviewRoyal Restoration is a growing property damage restoration company specializing in emergency services (water, mold, fire), contents services, and full reconstruction. We work closely with insurance carriers, TPAs, property managers, and homeowners to deliver fast, compliant, and high-quality restoration services.We are seeking an experienced Rebuild (Reconstruction) Project Manager to lead residential and light commercial insurance restoration rebuild projects from start to finish. This role requires TPA program experience and a solid understanding of insurance restoration workflows, documentation, and SLA/KPI timelines.Position OverviewThe Rebuild Project Manager is responsible for managing reconstruction jobs from initial site inspection and estimate through production, change orders/supplements, closeout, and customer satisfaction. You will oversee schedules, subcontractors, quality control, and communication with customers, adjusters, and TPA reviewers while ensuring projects are profitable, compliant, and delivered on time.Key ResponsibilitiesManage multiple reconstruction projects simultaneously (drywall, paint, flooring, cabinetry, trim, electrical, plumbing, HVAC, etc.)Conduct site inspections, scope losses, and build clear project plans and schedulesProduce and/or review estimates, supplements, and change orders (Xactimate preferred)Ensure compliance with TPA program requirements and meet SLA/KPI timelines (documentation, notes, approvals, photo requirements, etc.)Coordinate and manage subcontractors: bid requests, scope reviews, scheduling, onsite oversight, and quality controlOrder/track materials and confirm lead times to prevent delaysCommunicate professionally with customers, property managers, adjusters, and TPA reviewers to drive approvals and keep projects movingMaintain accurate job documentation (photos, daily notes, signed work authorizations, COs, invoices, permits/inspections where applicable)Monitor job costs, margins, and production performance; proactively address risks and scope gapsPerform job walks, punch lists, and final closeouts to ensure quality and customer satisfactionCollaborate with internal coordinators, estimators, and accounting to support billing accuracy and timely collectionsIdentify and resolve issues that could create delays, denials, rework, or customer complaintsRequired Qualifications (Must Have)2–3+ years of insurance restoration rebuild project management experience (required)TPA program experience and comfort working within SLA/KPI deadlines (required)Strong knowledge of reconstruction processes and sequencing across multiple tradesStrong communication skills (customer-facing, adjuster/TPA communication, subcontractor management)Proven ability to run multiple projects in a fast-paced environment with high attention to detailValid driver’s license and ability to travel locally to job sitesPreferred QualificationsXactimate and Symbility estimating experience (preferred)Experience with large-loss, multi-unit, or multi-site reconstruction projectsKnowledge of permitting/inspections and closeout package requirementsFamiliarity with restoration/project management software (Dash or similar)Job TypeFull-timeBenefits401(k)Dental insuranceHealth insurancePaid time offPaid trainingVision insuranceWork Location: In person
Created: 2026-03-10