Senior Travel Consultant - Galileo GDS Specialist

Join Amex GBT, where we harness the power of travel to make a positive impact in our industry. We foster an inclusive and collaborative culture that values your unique voice and contributions. As a Specialized Travel Consultant, you will thrive in a dynamic environment focused on providing personalized travel solutions for our esteemed corporate clients. Working remotely, you will collaborate with your team to deliver creative, timely travel arrangements and exceptional service. If you have a passion for travel, enjoy collaboration, and prioritize quality interactions, this role is an excellent fit! Your Responsibilities Assist corporate clients (individuals and groups) in planning and booking travel. Coordinate domestic and international travel, covering air, rail, road, and accommodations. Utilize your extensive GDS experience in Apollo and Galileo. Communicate seamlessly with clients via phone, chat, email, and back office systems. Provide expert advice and anticipate client needs while adhering to travel policies. Collaborate with your team to achieve business metrics focused on customer satisfaction and service standards. We look forward to discussing specific job functions and performance indicators during the interview process. What We Seek A minimum of 5 years of experience in the travel industry, preferably in business travel, and deep knowledge of fares and ticketing for air, hotel, and car services. Commitment to delivering excellence in client service through proactive engagement. Proficient experience in Apollo and Galileo GDS. Outstanding written and verbal communication skills. Strong attention to detail. Integrity in handling traveler information. Thorough understanding of the travel industry; experience in business travel, leisure travel, or airline reservation preferred. Able to resolve customer inquiries efficiently and independently. Team player with a willingness to receive constructive feedback. Note: Our Traveler Care unit operates 24/7, and we are specifically looking to fill positions for evening, overnight, weekend, and holiday shifts. Location United States The base salary range for this position is from $46,200.00 to $85,800.00. This range reflects the expected salary based on the role's complexity and the chosen candidate's relevant experience, skills, and work location. In addition to the generous base salary, this role includes eligibility for an annual discretionary bonus reflecting individual and/or company performance. For details about our comprehensive benefits program in the US, please refer to the Benefits-at-a-Glance document. Join Our Team At Amex GBT, balance work and life seamlessly. Flexible benefits customized for each country starting on your first day, including health insurance, retirement plans, parental leave, adoption assistance, and wellness resources. Travel perks: weekly offers from leading travel providers on flights, hotels, cruises, and car rentals. Career development: access to over 20,000 courses for skill development, leadership training, and priority for new job openings for current employees. Commitment to Inclusion: engage with colleagues globally through INclusion Groups to discuss challenges, achievements, and drive actionable change within the company. And much more! All applicants will be considered for employment without regard to age, sex, gender, disability, race, color, citizenship, religion, or any other legally protected status. If you require accommodation during the hiring process, please notify your recruiter. For more information on how we protect your data, consult the Amex GBT Recruitment Privacy Statement. Don't meet every requirement? If you're enthusiastic about our mission and believe you'd make a great addition to our team, we encourage you to apply regardless of whether you meet all qualifications!

Created: 2026-03-10