Associate Director of Provider Engagement - Oncology

Your Future Evolves Here Evolent is dedicated to transforming the healthcare landscape by collaborating with health plans and providers to improve outcomes for individuals facing complex and costly health conditions. We connect the fragmented aspects of the healthcare system, ensuring every individual receives the level of care and compassion we would want for our loved ones. We value a balanced work/life dynamic, allowing our employees the flexibility to adapt their roles to fit their personal lives. Our commitment to diversity and inclusion fosters an environment where team members can thrive, bringing their whole selves to work. Join Evolent for our mission, and stay for our culture. What You'll Be Doing: MUST RESIDE IN NEW MEXICO We are seeking a strategic and collaborative Associate Director to lead our engagement with a major health plan and its associated provider practices. The ideal candidate will cultivate strong relationships, serve as a trusted advisor, and possess a robust entrepreneurial mindset. In this role, reporting to the Director of Strategic Accounts, you will be pivotal in addressing the operational needs of the health plan while fostering relationships with medical groups throughout the market. Key Responsibilities: Support the health plan in achieving its goals related to relationship management, growth, retention, and customer satisfaction. Develop and nurture relationships with key practice groups and providers, customizing engagement strategies based on performance metrics. Set and monitor practice goals to ensure achievements are met. Build trusted relationships with daily contacts at the health plan, practices, providers, and internal teams. Lead regular partnership review meetings, including relationship mapping, issue identification, and action planning for Client Value Meetings. Utilize data-driven resources to facilitate productive meetings and collaborative work sessions with clients and relevant Subject Matter Experts (SMEs). Demonstrate a solid understanding of Evolent's products and services, clearly articulating their value propositions. Work closely with the Plan's Provider Engagement Team and practice contacts to ensure the effective adoption and engagement of Evolent's solutions, facilitating timely patient access to care. Collaborate with the Evolent Clinical Team to support critical initiatives based on key findings. Support and Development: Prepare outstanding presentation materials and strategies for engaging senior stakeholders, emphasizing relevant content and compelling narratives through data. Implement best practices in relationship management and communicate value clearly. Partner with internal teams to develop materials for regular partnership reviews and strategize on action planning. Proactively identify risks and opportunities within the account. Incorporate client and provider feedback into Evolent's product development and strategic planning. Operations and Leadership: Collaborate with various functions to ensure timely issue resolution related to provider challenges. Oversee internal collaboration to promptly identify and resolve client risks. Maintain a comprehensive overview of client health, managing internal processes for issue resolution. Advocate for the client within Evolent, serving as the primary expert on client priorities and operational execution. Ensure adherence to client contracts, including SLA performance and regulatory requirements. Leverage advanced analytics to guide engagement strategies and monitor performance. Engage with practice leadership and administrators to drive clinical and operational enhancements through effective communication. Utilize your experiences with practices to deliver high-quality provider network engagement and performance reporting. Qualifications (Required & Preferred): Bachelor's Degree. 5+ years in a client or account management role. Experience in healthcare is essential; clinical background preferred. Exceptional emotional intelligence, with the ability to connect with diverse stakeholders and address sensitivities. Proven ability to communicate, present, and influence effectively at all organizational levels. Demonstrated success in managing relationships with clinical and administrative leadership. Strong understanding of healthcare market dynamics, payer/provider relationships, and utilization management. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Willingness to travel up to 25-30% (Required). Located in New Mexico To ensure a secure hiring process, we have implemented several identity verification steps, including the submission of a government-issued photo ID. Identity verification occurs during interviews, and final interviews may require onsite attendance. All candidates must complete a thorough background check, in-person I-9 verification, and may be subject to drug screening prior to employment. Misrepresentation will result in immediate disqualification from consideration. Technical Requirements: All employees are required to have the following technical capabilities at home: High-speed internet of at least 10 Mbps and, for all call center employees, the ability to connect directly to the home internet router. These at-home technical requirements may change with any scheduled reopening of our office locations. Evolent is proud to be an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access information provided on this website, please contact us for further assistance. The expected base salary for this position ranges from $110,000 to $125,000. This role is also eligible for a bonus component based on predefined performance criteria. Evolent offers comprehensive benefits, including health insurance, to qualifying employees. All compensation decisions are based on the skills and experience required for the position and are commensurate with the qualifications of selected individuals, which may vary above and below the stated range. Don't see your dream job posted? Share your contact information and resume, and we'll reach out if we find the perfect fit!

Created: 2026-03-10