Shift Supervisor

JOB SUMMARY This position plays a crucial role in supporting the management team to lead the daily operations of the restaurant. You will be instrumental in guiding Team Members, ensuring exceptional guest experiences, and maintaining a professional image at all times. Your responsibilities will include coaching and developing Team Members to enhance sales and profitability while adhering to budget constraints, resolving guest complaints, and ensuring food safety and quality. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain scheduled attendance. Deliver outstanding service by exemplifying the principles of CHARM and CARE. Assist in the recruitment, training, development, and ongoing communication with all Team Members. Comply with all company policies and state and federal regulations regarding wages and working hours. Ensure that all equipment is well-maintained. Oversee all operational processes, including line checks, food safety protocols, and preparation lists. Ensure food is prepared according to specifications in terms of portions, preparation methods, and presentation. Support management in launching new initiatives, such as product and menu introductions. Undertake additional responsibilities as assigned. SUPERVISORY RESPONSIBILITIES Reporting to the General Manager, the Shift Supervisor will oversee a team of 15 to 25 members.

Created: 2026-03-10