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Digital Experience Director

Vitro Agency - San Diego, CA

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Job Description

ATTENTION:IF YOU WISH TO APPLY FOR THIS POSITION, PLEASE EMAIL YOUR RESUME TO RROTH@. RESUMES SUBMITTED THROUGH LINKEDIN USING EASY APPLY WILL NOT BE CONSIDERED.THE POSITION IS HYBRID-ROMOTE. WE ARE ONLY VIEWING APPLICANTS WHO ARE BASED IN THE SAN DIEGO METRO AREA OR WILLING TO RELOCATE.Digital Experience Director We're seeking a strategic, forward-thinking leader who understands that digital is more than channels-it's the foundation of the modern customer journey.As our Digital Experience Director, you will lead the development of connected digital ecosystems and content strategies that span social, CRM, and web. You'll work at the intersection of Strategy, Media, and Creative to deliver cohesive, insight-driven digital experiences that drive real business results.What You'll DoLead digital strategy across organic social, CRM/lifecycle marketing, web experiences, and integrated campaignsBuild and guide content strategy frameworks, including messaging, editorial direction, and channel-specific storytellingLead and support the Social team (Social Media Manager, Community Manager, and Content Creators) in developing and executing engaging, platform-native content and always-on social plansMap and optimize digital customer journeys-from awareness through conversion and into retention and loyaltyPartner closely with Strategy, Media, and Creative teams to bring integrated ideas to life across channelsAct as the digital lead in campaign planning, ensuring digital and content are considered from the very beginningManage, mentor, and grow a cross-functional digital team (Social, Content, Web), helping elevate both the work and the peopleUse data and performance insights to continuously refine strategies and improve resultsPresent digital strategies to clients in a clear, confident, and compelling wayWhat You Bring10-12+ years of experience in digital marketing, strategy, or experience design (agency experience preferred)A holistic understanding of digital ecosystems-not just individual channelsExperience across organic social, CRM, web/UX, and integrated campaign planning - With Emphasis on Organic SocialStrong leadership skills with experience managing and developing teamsAbility to connect strategy, creativity, media, and data into cohesive solutionsConfidence in presenting to senior clients and leading strategic conversations

Created: 2026-03-10

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