Senior Product Manger

Onboard a senior Product Manager to support Client IT/Global Back of Stores Store Portal 2.0 global expansion in ServiceNow, including a next generation Stores Reporting strategy (operational reporting) and SharePoint migration support across multiple business divisions. Support/lead where required to engage Client's ServiceNow Platform team on capability mapping, updates to solution roadmaps and drafting of functional implementation plans to be approved by IT Leadership, including callouts for technology enablers Liaise with ServiceNow vendor support team for demos, customer feedback sessions, design workshops, etc. Working with shared service and delivery partners across multiple ARTs to deliver solutions Execute Internal business stakeholder management activities including scope review (Lean Business Case), design workshops, epic readiness activities, and team resource plans Managing a portion of the product team's Program Kanban, including development of Lean Business Cases, Features and Enablers Provide program level epic support where requested, including business/IT governance processes, Leadership status reports, and collaboration with scrum team(s) in order to ensure delivery epics remain on track Contribute to ART/program layer deliverables, including product visions and delivery plan updates Provide ongoing support to Architectural Runway for technology strategy readouts and tech lifecycle reviews REQUIRED: History of ServiceNow functional or implementation experience is required Must be well-versed in ServiceNow deployment methodology/solution delivery process Should have a broad understanding of ServiceNow modules/capabilities to support tech strategy reviews with core team Previous experience with SharePoint implementations or conversions/transformations PREFERENCES/PLUS: Experience contributing to or maintaining a backlog of product features is preferred SAFe Agile methodology experience is preferred Kanban experience is a plus JIRA experience is a plus Confluence experience is a plus HM Meeting Notes: Role will be focused on the ServiceNow product line Potential to extend Fully remote (EST candidates preferred but open to all time zones candidates; must work EST working hours) 8 plus years as a Product Manager (role will be managing the process, not managing people) Contract to perm talent only (no open FTE role at this time) Required Skills : servicenow Basic Qualification : Additional Skills : Background Check : No Drug Screen : No

Created: 2026-03-10