Senior Cloud Engineer

Overview The Senior Cloud Infrastructure Engineer focuses on the architecture, reliability, and security of the enterprise cloud ecosystem. This engineer administers, manages, and troubleshoots the organization's cloud/on premise IT Servers, Systems and Network and also provides Level 2 and Level 3 support to IT Service Desk for complex technical issues. Responsibilities • Design, test, configure, and administer cloud infrastructure and hybrid systems. • Oversee and troubleshoot issues related to cloud-based and on-premise systems, ensuring efficient resolutions. • Take key role in cloud infrastructure projects involving multiple teams, departments, and stakeholders. • Provide Level 2 & Level 3 support to IT Service Desk, escalating and resolving complex technical issues. • Collaborate with infrastructure, security, and application teams to optimize performance, resolve issues, and enhance system security. • Implement improvements in technical processes, ensuring systems' robustness, reliability, and performance. • Ensure infrastructure systems (cloud and on-premise) are properly licensed, maintained, and supported. • Implement and maintain cybersecurity measures across the cloud infrastructure environment. • Assist in optimizing network connectivity, performance tuning, and expanding systems as business demands grow. • Manage and maintain cloud-based and physical storage systems, ensuring redundancy and backup systems are functioning. • Document procedures, create knowledge base articles, and contribute to training resources for end-users and IT staff. • Keep abreast of new developments & offerings within Azure Infrastructure, and test and recommend new solutions. • Other duties as assigned. Qualifications • Bachelor's degree or equivalent combination of education and experience. • 5-7 years' experience in similar role; 4+ years of dedicated Azure Engineering experience. • Azure Infrastructure as a Service, App Service, Azure VDI • Infrastructure Administration of Azure SQL, Azure Data Factory • Server Administration skills - Windows Services, IIS, Create Critical Alerts, Health Monitoring, File Shares, Advanced, Print Services, etc. • Intune and Office 365 Administration • Azure DevOps Administration and Configuration • MS Exchange Server and Exchange Online • Azure Administration - Entra ID, Identity & Permissions, Intune (Endpoint Manager), OneDrive, SharePoint, MFA, Universal Print, etc. • PowerShell Scripting, Remote Management tools • Networking - LAN/WAN, VLANs, Site-Site VPN, Layer 3 Switches, Routing, Firewalls etc. • Azure Certifications a plus #IND456

Created: 2026-03-10