Manager in Training

Overview: Waterway is excited to announce its renowned Manager Training and Development Program. Discover a career where you can earn good money and learn to manage and operate a successful business while staying active and outdoors. Our Learn to Lead® program equips you with the essential skills to run a Waterway location and prepare you for any business challenge. We seek highly motivated and energetic leaders who are eager to learn and grow. If you desire a work environment where your hard work is recognized and advancement is clear, Waterway Carwash is for you! What makes Waterway's Learn 2 Lead Management Development Program unique: Structured training with defined objectives and levels, ensuring clarity on promotion paths. Hands-on mentorship to help you improve every day. Experience running a Waterway location and fast-track your way up the management ladder. Lead a large, dynamic team of dedicated team members. Embrace your role as a coach, mentor, and leader! Target Compensation (based on 45 hours per week): $53,500 in year one, $61,167 in year two, and $68,833 in year three. Paid hourly - the more you work, the more you earn! Typical schedule of 45 hours each week (5 workdays and 2 days off). Benefits & Perks: Paid Time Off (PTO) - earn up to 12 days in the first year. Medical Benefits - Health, Dental, and Vision coverage begins within 60 days. Long-term Investment Matching Program. College Tuition Assistance Program - up to $4,000 towards tuition expenses. Generous Referral Bonus Program. Casual manager uniforms provided. Stay active in a vibrant, outdoor work environment. Enjoy FREE car washes and fuel discounts. Waterway Managers may work at any of our 10 locations in the St. Louis area: Chesterfield - 15606 Olive Blvd, Chesterfield, MO 63017 Clayton (Waterway Express) - 122 S Hanley Rd, St. Louis, MO 63105 Creve Coeur - 10559 Old Olive Street Rd, Creve Coeur, MO 63141 Kingshighway (Waterway Express) - 2261 S Kingshighway, St. Louis, MO 63110 Kirkwood - 10850 Manchester Rd, Kirkwood, MO 63122 Maryland Heights/Westport - 11988 Westline Industrial Dr, Maryland Heights, MO 63146 O'Fallon MO - 3995 Crusher Dr, O'Fallon, MO 63368 Richmond Heights - 1200 S Brentwood Blvd, Richmond Heights, MO 63117 Shrewsbury - 7201 Watson Rd, Shrewsbury, MO 63119 Town and Country - 388 Lamp & Lantern Village, Chesterfield, MO 63017 Responsibilities: As a participant in the L2L® training program, Waterway Managers will take on a variety of responsibilities: Deliver Excellent Customer Service: Set the standard for outstanding customer service by positively engaging customers and addressing their needs. Resolve any customer issues with professionalism and care. Enhance customer loyalty through exceptional service and experiences. Manage daily operations to meet and exceed customer expectations. Maintain a safe, clean, and organized environment for all customers. Oversee Daily Operations: Plan and execute daily store production, staffing according to forecasts, and adjusting as needed. Ensure proper opening and closing procedures are followed and that all assets are secured. Maintain high service standards through consistent quality checks and coaching. Complete administrative tasks accurately and on time. Address customer and employee concerns effectively. Monitor store inventories and conduct regular audits for safety and appearance. Lead and Supervise Team Members: Direct and coach team members to enhance performance and job satisfaction. Provide training, feedback, and orientation to foster employee development. Ensure a positive and safe work environment aligned with Waterway’s culture and values. Create staff schedules to meet business demands while considering employee needs. Perform safety and maintenance tasks as necessary. Support adherence to Waterway policies, especially concerning safety. Take on other responsibilities as directed by management. Qualifications: Current and valid driver’s license required. Associate's degree or higher (or college senior) OR at least 2 years of supervisory or management experience in retail, hospitality, professional sales, or military leadership. Available to work a retail schedule (5 of 7 days, including weekends and holidays). Must be at least 16 years old. Must be authorized to work in the US without sponsorship. Physical Requirements: Environmental: Must be able to work outdoors in various weather conditions, including temperature extremes and wet surfaces. Physical: Must be able to stand for extended periods, bend, lift up to 50 pounds, and move at a consistent pace. Vision and Hearing: Must possess good far and near vision, as well as the ability to distinguish sounds in a busy environment. Language: Fluently speaking and understanding English is essential for communication. Attendance: Consistent, punctual attendance is required, including the ability to work irregular hours. EEO Statement: Waterway is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender identity, age, disability, sexual orientation, military status, or other legally protected status.

Created: 2026-03-10