Propane Program Coordinator & Agency Bill Processing ...

Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Superior acquires and partners with leading independent insurance agencies primarily in the Midwest and Eastern US. The company's mission is to improve the lives of its agency partners. Superior does this by creating a highly tailored plan for each of its agency partners to help them achieve their goals, and providing customized resources including accounting/finance, recruiting, HR, AMS/IT, marketing, and M&A support. Agency partners are aligned through long-term economic incentives while leveraging the benefits of best practices, scale, and resources across Superior's shared platform. Superior is backed by Tyree & D'Angelo Partners ("TDP"), a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP is currently investing out of its third fund and has managed and created over $3 billion of capital and company enterprise value. TDP has significant experience investing in service businesses and has completed over 1000 investment partnerships in its history. Job Title: Propane Program Coordinator & Agency Bill Processing Specialist Company: The Insurance Group (TIG) - Knoxville, TN (Partner of Superior Insurance Partners) Location: Knoxville, TN (On-site) Employment Type: Full-Time About The Insurance Group We're a well-established, independent insurance agency that's been serving East Tennessee for over 30 years. We pride ourselves on specialized programs (especially propane insurance), exceptional client service, and a supportive, family-like team culture. Position Overview This is an ideal role for a highly organized, process-driven individual who loves creating order, mastering systems, and becoming the "go-to" person behind the scenes. You will own our Propane Insurance Program from start to finish and serve as the agency's central hub for document management and agency-bill processing in Applied Epic. We are more interested in aptitude, work ethic, and attention to detail than in prior insurance experience. If you're the type of person who naturally organizes everything, learns new software quickly, and takes pride in doing things accurately and efficiently, we will teach you the insurance side. Key Responsibilities Become the agency's in-house expert and primary coordinator for our Propane Insurance Program Process agency-bill payments, invoices, and reconciliations Coordinate with producers and account managers to gather, review, and assemble all required paperwork and supplemental forms so bind requests are complete and submitted without delay Receive, organize, attach, and route all incoming carrier and client documents in Applied Epic Create clear Activities in Epic so account managers always know exactly what needs to be done and when Assist with certificates, ID cards, billing questions, and other daily workflow tasks Who We're Looking For (Requirements) Required: Exceptional attention to detail and commitment to accuracy - "close enough" is not in your vocabulary Strong computer and technology aptitude - you learn new software quickly and thoroughly Excellent organizational and time-management skills; you thrive when juggling multiple priorities Professional, clear written and verbal communication Positive attitude and true team-player mentality Reliable, dependable, and punctual Nice to Have (but NOT required): Previous insurance agency or brokerage experience Familiarity with Applied Epic or any agency management system Experience with propane, fuel distribution, or commercial lines insurance Active Tennessee P&C license (we will help you obtain this if needed) We will provide: Full training on insurance concepts, our Propane Program, Applied Epic, and agency workflows Licensing support and study time Ongoing mentoring so you can grow into the role quickly and confidently What We Offer Competitive salary (based on aptitude and experience) Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Supportive, family-oriented team Clear growth path - many of our best people started with zero insurance experience

Created: 2026-03-10