USA_Information Process Enabler

Pay Rate Range: $ 22.85 - 23.52/hr. GBAMS ID: 10601323 Job Description:Must Have Technical/Functional Skills: • Experience managing and analyzing data from multiple sources • Strong customer service and communication skills • Experience with case management systems and handling HR inquiries • Proficiency utilizing HRIS systems (ADP Workforce Now) and Excel for reporting and analytics Roles & Responsibilities: 1.Benefits & Retirement Plan Administration • Monitor weekly feeds, maintain documentation, and resolve discrepancies with benefit vendors and ADP. • Perform quarterly reconciliations for Benefits enrollment and payroll, including documentation and issue resolution. • Prepare census reports and manage periodic data requests. • Compile and validate files for annual non-discrimination testing for 401(k), HSA, and FSA plans. • Support annual Department of Labor (Form 5500) reporting. • Prepare, organize, and manage documentation for annual 401(k) audit requirements. 2.HR Shared Services & Tier 1 Support • Serve as the primary point of contact for Tier 1 HR support, addressing a wide range of associate inquiries across core HR functions, processes, and policies. • Provide accurate, timely responses to HR questions using the Deskpro case management system. • Collaborate with HR leaders to escalate and resolve complex or specialized issues. • Perform data validations and support resolution of system or process issues. • Review and approve job descriptions for alignment with Job Architecture standards. 3.HRIS, Data Integrity & System Enhancements • Partner with IT and HRIS teams on data validation, system testing, enhancements, and troubleshooting. • Configure and maintain HRIS modules, system tables, workflows, and business processes. • Conduct periodic reviews of system access and security controls for HR vendors to maintain compliance and safeguard associate information. • Perform quarterly validation of new states for Workers' Compensation compliance. 4.Reporting, Analytics & Compliance • Produce and maintain clear, accurate HR reports, dashboards, and tracking tools using analytical software such as Excel, Power BI, or Tableau to support data driven decision making. • Deliver ad hoc reporting and analytics to support issue resolution, leadership requests, and first paycheck-of-year audits. • Respond to ad hoc reporting requests across HR functions. • Generate quarterly Rewards & Recognition (R&R) reports for leadership and monthly reports for the Associate Experience team. Skills: Category Name Required Importance Experience SkillCategoryTest1_MN Analytical Ability Yes 1 7+ years

Created: 2026-03-10