Technician, QA

ABOUT LCI The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways: EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives. BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. SERVE: Many of our products are sold directly to the federal government. We were pioneers of "base supply centers," stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military. SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired. ABOUT THIS ROLE The Technician, QA performs process development. Analysis, verification, and improvement initiatives. Generates and/or revises flow charts and documentation. ISO Facilitator responsibilities. Key member of the NPI process. BOM validation and revision responsibilities. LOCATION AND SCHEDULE Durham Monday-Friday 7:30 AM - 4 PM KEY RESPONSIBILITIES Analysis, verification, and improvement initiatives. Generates and/or revises flow charts and documentation. ISO Facilitator responsibilities. Key member of the NPI process. BOM validation and revision responsibilities. Reviews existing manufacturing processes for capability/efficiency gaps and makes recommendations based on findings. Performs routine documentation audits and makes revisions as required. Ensures all levels of the business process are documented and flowcharted as required. Inspect product and raw material before receiving. Assist in producing Item Purchase Descriptions (Supplier Specifications) Assist in producing internal QA specifications. QUALIFICATIONS High School diploma. Some college preferred Must be able to communicate effectively with all levels of staff both written and verbally. Working knowledge of ISO 9000, Lean manufacturing, and 5's principles. Strong MS Office Suite skills. Proven ability to document and/or flowchart new and existing processes. Previous manufacturing experience involving Process and Quality Control responsibilities. Why LCI? Purpose-driven company driven by principles, not profit Reach your highest potential: upward mobility, rewarded through hard work Competitive salary and compensation Basic Life Insurance at no cost to the employee 401(k) with match and Surplus-Sharing Plans Health, Dental, and Vision Insurance Ten paid holidays annually Paid Time Off (PTO) On-site Health and Wellness program Employee Assistance Program (EAP) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-03-10