West Coast Regional Director of Operations

West Coast Regional Director of Operations Location: Long Beach, CA Reports to: VP of Operations / COO Compensation: $140,000 - $150,000 yearly base + performance bonus The West Coast Regional Director of Operations is responsible for leading Cargomatic's port and drayage operations across the Western United States, with primary accountability for the Long Beach/Los Angeles market. This role owns regional operational performance, P&L outcomes, service reliability, and execution across multiple terminals and customers in a complex, high-volume port environment. This position requires a hands-on operations leader with deep experience in drayage and intermodal logistics, capable of managing multi-site teams, carrier networks, and external stakeholders while driving financial discipline and operational consistency. Core Responsibilities Own end-to-end operational performance for the West Coast region, including service levels, cost control, and margin performance Lead and develop terminal managers, supervisors, dispatch, and operations teams across multiple locations Maintain full responsibility for regional P&L, budgeting, forecasting, and operational planning Oversee port and drayage operations, including carrier capacity, turn times, dwell, utilization, and empty miles Build and manage a high-performing carrier and vendor network, including rate negotiations and performance management Serve as senior escalation point for customer, carrier, and operational issues Partner with Sales, Finance, Product, and Engineering to align commercial strategy, operational execution, and technology enablement Labor, Compliance, and Continuous Improvement Lead labor strategy in unionized and labor-sensitive environments and partner with HR and Legal on employee relations Ensure compliance with DOT, FMCSA, CARB, safety, and environmental regulations Drive continuous improvement initiatives focused on efficiency, scalability, and service quality Leverage operational data and TMS tools to improve visibility, decision-making, and execution Success Measures Regional EBITDA and margin performance On-time pickup and delivery performance Cost per move and operational efficiency metrics Carrier performance, utilization, and retention Safety, compliance, and employee engagement outcomes Customer satisfaction and account retention Qualifications 10+ years of operations leadership experience in logistics, trucking, drayage, or intermodal transportation Proven success managing multi-site operations and regional P&L Strong understanding of West Coast port operations; LA/Long Beach preferred Experience leading large, distributed teams and operating in fast-paced environments Strong financial acumen and comfort making data-driven decisions Benefits Medical, dental, and vision coverage 401(k) plan Flex PTO Other standard company benefits

Created: 2026-03-10