HR Business Partner/Generalist

HR Business PartnerWho We AreOur mission as a Global Talent Management organization is to support our people as individuals, members of teams, and as part of Wayfair. We seek to enhance productivity and retention by promoting employee welfare and inclusion, fostering collaboration and innovation, and driving employee professional growth - reflecting our commitment to our key business drivers, our customers, and our shareholders.As aHR Business Partner within the Talent Management Team, you will impact the lives of every Wayfair team member through your high level of knowledge of the business within your remit. You will also partner with managers to guide and coach them on concerns and inquiries, as well as train them on policies, benefits, and conduct so that they can help their associates with day to day questions. Engaging and managing talent relations, spotting trends and driving change as a result of that analysis will also be key to your success in continuing to make Wayfair a “best place to work!"This role will be instrumental working cross functionally to establish and drive the culture of the departments.What You'll DoSupport the employee lifecycle for the Corporate Supply Chain and Physical Retail work groups (approximately 350 Headcount) to include onboarding, performance development, and offboarding. You will also execute projects and cyclical programs, monitor compliance, and provide the business with tools, data, and consultancy to enable their success. Employee Life Cycle Support: participate and support evolvement of Onboarding Programs, provide tools and guidance to managers on expectation setting and performance management, conduct Stay and Exit interviews to gather feedback and flag trends. Support execution of cyclical Talent programming: Performance Review Cycle, Compensation Cycle, Talent Planning, Campus Hiring & Onboarding, and Engagement Survey. Serve as a subject matter expert to field questions, provide data, propose solutions, flag inequities, draft communications, provide education etc. Provide consultancy to Managers on performance management activities to recommend strategy to improve underperformance, enabling their appropriate decision-making, and coaching them on messaging and documentation. Ensure fairness, consistency, and compliance while considering the bigger picture as well as the employee experience. Manage and resolve basic employee relations matters to include policy clarifications, general complaints, and investigations, escalating to manager when appropriate. Utilize our technology to respond and track casework and provide coaching to all parties as needed. Monitor and maintain accuracy of Employee Records using various HRIS systems. Manage our team’s general email box, Workday inbox, and SOPs. Run reports, track metrics, conduct basic analyses to interpret data, and report out trends, successes, lessons learned, etc. Support maintenance of budget tools using various reports and their compilation. Serve as a liaison between central talent functions and the business, synthesizing and cascading information. Integrate with departments to identify areas needing talent intervention, understand engagement gaps, and to participate in improvement strategies such as the curation and facilitation of soft skill training. Support Talent Project Work that impacts broader Talent Team Support org design and structural changes, preserving employee experience, mitigating risk, and helping teams navigate change. Contribute to additional and adhoc workstreams, tasks, and initiatives as assigned. What You'll Need 3+ years experience in a dedicated HR Generalist role Bachelor’s degree in Human Resources Management, or related field, preferred PHR, SPHR, or SHRM-CP preferred Ability to use independent judgment, problem-solve, be creative and answer questions Proven ability to effectively and respectfully partner with individuals at varying levels within an organization Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment Outstanding interpersonal, verbal, and especially written communication skills Excellent computer skills including Google Suite and HRIS systems Ability to travel approximately 25% of the time Assistance for Individuals with DisabilitiesWayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form (.Need Technical Assistance?For more information about applying for a career at wayfair, visit our FAQ page here (.About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.Your personal data is processed in accordance with our Candidate Privacy Notice (If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at .

Created: 2026-03-10