Human Service Associate/Support Planner (Randallstown, ...

About the job Human Service Associate/Support Planner (Randallstown, MD) Human Service Associate/Support Planner needed for our government client in Randallstown, MD. The Human Service Associate/Support Planner will provide on-going intense case management services to 45 + clients who are older or disabled in a private home or assisted living setting. One year contract position with possible extension or contract to hire consideration. The non-negotiable pay rate is $20.25 per hour. Essential Duties:Perform in-home assessments to evaluate the health and social needs of participants. Coordinate telephone contact to schedule an in-home assessment. Conduct a face-to-face interview with participant & or responsible party &/or service provider. Client assessments to include review of: general diagnosis and treatment, activities of daily living, and independent activities of daily living. Perform a review of the clients cognitive, functional, and behavior status. Evaluate the appropriateness and effectiveness of Waiver and non-Waiver services. Evaluate and record changes in the participants' general health & well-being. Review medical documentation (i.e., urgent care visits and hospital discharge plans). Complete designated program client assessment forms. Develop a person-centered Plan of Service (POS) Monitor the implementation of services and whether or not a Plan of Service requires a revision. Monitor Community Settings compliance. Assign OTP devices to clients without landline phones for providers to utilize for clocking in when providing services. Check ISAS (In-home Supports Assurance System) Review InterRai assessments, nurse monitor reports, medical. If appropriate, also review adult day care updates, and DDA program reports on a regular basis through Maryland LTSS. Monitor visits by Nurse Monitors for completion in a timely fashion. Complete, monitor and submit reportable events as required. Ensure on-going monitoring of the clients medical condition, monitoring services delivery, advocating on behalf of the clients with the clients physician, insurance companies, and other social service agencies/ programs. Complete required documentation all activities noting the date, time, type of services provided, mode of service and case notes pertaining to entry for Medicaid billable services Conduct a visit that includes a face-to-face interview with participant & or responsible party &/or service provider. Home assessments to include review of: general diagnosis and treatment, activities of daily living, and independent activities of daily living. Review of the clients cognitive, functional, and behavior status. Monitor for indications of abuse and neglect. Evaluate the appropriateness and effectiveness of waiver and non-waiver services. Evaluate and record and changes in the participants general health & well-being. Complete an ALF chart review. Review all 45-day nurse reports ensuring that they are being completed on a routine bases as required and follow-up as needed. Monitor the implementation of services and whether or not a Plan of Service requires a revision Serve as the coordinator of services between the client and the service providers. Monitor Community settings compliance. Review InterRai assessments, nurse monitor, and other medical updates. Review medical adult day care updates, and DDA program reports on a regular basis through Maryland LTSS. Complete, monitor and submit reportable events as required. Review all incidents reports and complete follow-up as needed. Investigate clients complaints of quality of service. Document all case activity in the Maryland Long Term Services and Support electronic web-based program. Complete required documentation all activities noting the date, time, type of services provided, mode of service and case notes pertaining to entry for Medicaid billable services. Perform in-home assessments to evaluate the health and social needs of participants. Visits are to be conducted to meet the requirement of Annual and Quarterly assessments, along with required monthly contacts for each client. Conduct a face-to-face interview with participant & or responsible party &/or service provider. Assess clients ability to reside and participate in programs safely in community setting. Monitor visits by Nurse Monitors for completion in a timely fashion. Assist with financial application and Medicaid re-determination as needed. Record all case activity in the web based, State wide tracking system (LTSS) in a prompt and timely manner. Qualifications:Must have at least two years of human service case management experience working with the elderly or disabled population. Must have a Bachelor's Degree in Human Services, Psychology, Public Health, Social or Behavioral Science. Ability to learn and utilize Maryland LTSS (Long Term Support Services) is required. Microsoft Word, Excel and Access skills are required. Must be able to accurately assessment client skills. Must be able to learn the operations of Maryland Long Term Services & Supports (LTSS) computer system. Must have good communication skills with the ability to read and interpret regulations. Knowledge of medical conditions/diseases along with terminology is required. Must have own transportation, good driving record and a valid Driver's License with the ability to travel throughout Baltimore County. Must complete CPR and First Aid training. Must be able to work from 8:30 am-4:30 pm Monday through Friday with a 1 hour non paid lunch. Client will evaluate a hybrid work schedule after six months of performance. Must be able to pass a background check and drug testing. Update job boards, screen security and office applicants, schedule and conduct interviews, send job offers, and handle pre-employment paperwork. Update internal databases with new employee data and produce weekly reports on staffing progress. Attend job fairs and connect with local colleges to source talent. Assist with company events to effectively orient, onboard, and engage team members and their families. Research and participate in HR tools to support department optimization. Create and maintain applicant paper files. We offer weekly pay, health insurance, referral bonuses, a one time longevity bonus, holiday pay and a Roth 401K plan. Certain restrictions apply.

Created: 2026-03-10