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Director of Pharmacy Operations

Matrix Pharmacy Group - Dripping Springs, TX

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Job Description

Benefits:Bonus based on performanceCompany partiesEmployee discountsHealth insurancePaid time offProfit sharingDirector of Pharmacy OperationsWest Austin / Dripping Springs, TX Full-TimeAbout UsWe are a fast-growing independent pharmacy serving West Austin and Dripping Springs with a strong focus on personalized medicine, compounding, and exceptional patient care.We are building something special — a pharmacy that values precision, compliance, innovation, and team culture equally.We are looking for a driven leader who thrives in a dynamic environment and wants to help grow a high-performing team.Position SummaryThe Pharmacy Operations Manager oversees daily pharmacy operations, staff leadership, compliance, vendor relationships, and PBM interactions.This role is ideal for someone who enjoys building systems, leading people, and creating operational excellence — while working in a collaborative and forward-moving environment.Compounding experience is preferred but not required for the right leader.What You’ll LeadTeam LeadershipHire, train, mentor, and develop pharmacy technicians and support staffCreate and manage team schedulesConduct performance reviews and provide coachingMaintain accountability while fostering a positive team cultureLead team meetings and encourage continuous improvementDaily OperationsOversee prescription workflow (retail and compounding)Ensure accuracy, efficiency, and high patient service standardsMonitor turnaround times and productivityIdentify and implement workflow improvementsCompliance & LicensureMaintain all pharmacy licensure and registrationsTrack renewal deadlines and submit required documentationEnsure compliance with USP and standardsPrepare for inspections and accreditation reviewsMaintain OSHA and HIPAA training complianceOversee quality assurance documentation and logsAccreditation & Audit ReadinessMaintain SOP manuals and policy documentationOrganize training records and environmental monitoring logsLead audit preparation and corrective action plansConduct internal compliance checksVendor & Supply ManagementManage relationships with wholesalers and suppliersMonitor inventory and ordering systemsCoordinate equipment maintenanceEvaluate vendors and improve purchasing efficiencyPBM & Third-Party ManagementRespond to PBM audits and documentation requestsManage credentialing and re-credentialingAddress reimbursement discrepanciesOversee prior authorization workflow systemsMaintain compliance with payer contractsGrowth & StrategyMonitor key performance indicatorsIdentify opportunities to improve efficiency and revenueSupport ownership in operational growth initiativesWhat We’re Looking For2+ years pharmacy experience (lead or senior technician preferred)Texas Licensed Pharmacy Technician preferredCPhT certification preferredStrong understanding of pharmacy workflow and compliance standardsExperience handling PBM audits preferredHigh proficiency with pharmacy software and technologyStrong leadership, communication, and organizational skillsSomeone who takes ownership and leads by exampleWhy Join UsSupportive and team-oriented environmentOpportunity to grow with an expanding independent pharmacyFlexible schedulingHealth insurance stipendPaid time offLeadership role with real impactIf you enjoy building systems, leading people, and being part of a pharmacy that is growing with purpose — we’d love to meet you.

Created: 2026-03-10

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