Assistant Property Management Specialist

Property Name: Join us as we shape an exceptional living experience in our community! Assist the Property Manager in achieving operational and financial objectives for the community. Oversee on-site accounting functions to maintain financial integrity. Work with the Property Manager to set and reach community goals, including occupancy rates, marketing strategies, expense management, and delinquency control. Ensure that both resident and employee experiences align with S2 Residential's mission and core values. Your Responsibilities: Lead by example in creating an outstanding customer experience for current and prospective residents. Address and resolve resident and prospect concerns effectively. Manage the collection and accounting of rent and other dues from residents. Ensure timely rent collection by the 5th of each month, and actively pursue overdue collections. Facilitate the collection of past due balances from former residents and manage relationships with debt collection agencies. Conduct apartment inspections for residents moving out and complete necessary deposit accounting. Maintain resident files to ensure all documentation is accurate and complete. Follow up with all prospects via phone and email promptly. Process rental applications in a timely manner. Manage the calendar for resident move-ins to ensure all inspections are completed prior to arrival. Prepare the community for daily operations by ensuring readiness prior to opening hours. Maintain professional relationships with vendors, residents, and team members at all times. Support the Property Manager in overseeing staff in their absence for seamless community operations. Qualifications: More than two years of experience in residential property management, preferably as an Assistant Property Manager. Demonstrated leadership qualities. Detail-oriented with exceptional organizational skills. Excellent written and verbal communication abilities. A keen listener who understands and aligns with strategic goals. Creative and innovative thinking capability. Preferred certifications: Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM). Familiarity with ResMan software is a plus. In-depth understanding of Fair Housing laws and other relevant property management regulations. A valid driver's license and auto liability insurance are required. Reliability in transportation is essential. Personal Attributes: A positive and proactive attitude. Outstanding customer service skills, consistently exceeding resident expectations. A collaborative team player willing to contribute at all levels. Our Operating Hours: 9:00 a.m. to 6:00 p.m., Monday through Friday; 10:00 a.m. to 5:00 p.m., Saturday; closed on Sunday. This position may require availability on any day of the week throughout the year, based on operational needs and resident activities. Physical Requirements: Ability to climb stairs and access apartments up to four flights high. Capability to walk across large community areas during tours. Some lifting of items up to 25lbs. Ability to sit or stand for extended periods. What We Offer: Competitive salary with performance bonuses. Comprehensive medical, vision, and dental coverage. Company-paid life insurance. 401(k) with immediate vesting. Paid time off and holidays. Reimbursement for professional or industry certifications. Employee referral incentives. Discounted apartment rental options. Additional Perks: Vacation reimbursement after one year of service. Company-sponsored events and team outings. Access to our Employee Assistance Program. Competitive commission structure to reward your dedication. Training Opportunities: Comprehensive onboarding training program. Access to compliance training courses. Mentorship from peers to support your development.

Created: 2026-03-10