General Manager

(Relocation not available for this role) YOUR ROLEWe are looking for an experienced and hands-on Warehouse General Manager to lead day-to-day operations at our 1M+ sq. ft. contract logistics operations in McCordsville, IN. This is a key leadership role responsible for ensuring safe, efficient, and high-quality operations that meet customer and business expectations.The ideal candidate brings solid experience in warehouse or distribution management, a commitment to operational excellence, and the ability to lead and motivate teams. This is a great opportunity for someone who enjoys improving processes, building strong client relationships, and fostering a positive team culture.WHAT ARE YOU GOING TO DO?Warehouse Operations ManagementOversee daily warehouse functions including receiving, inventory management, picking, packing, and shipping.Ensure operational targets for accuracy, productivity, cost, and service are consistently met.Own financial performance, including full P&L, budgeting, expense control, and profitability targets.Develop and maintain standard operating procedures (SOPs) to promote consistency, safety, and efficiency.Optimize use of labor, equipment, and warehouse space to support throughput goals.Team Leadership & DevelopmentLead, coach, and support a team of warehouse operations managers, supervisors, leads, and hourly staff.Collaborate with cross-functional corporate teams including transportation, procurement, HR, and customer service to optimize warehouse performance.Foster a positive, high-performance work environment focused on safety, quality, and continuous improvement.Manage workforce planning, including staffing, training, and development programs.Client & Internal CollaborationServe as the primary contact for customer and internal stakeholder needs related to warehouse operations.Support client audits, reporting requirements, and service reviews.Partner with other departments (e.g., transportation, customer service, IT) to ensure seamless operations.Performance & Continuous ImprovementMonitor and improve key performance indicators (KPIs) such as order accuracy, inventory accuracy, and on-time shipments.Identify opportunities to improve processes and reduce costs using Lean or similar approaches.Experience with Lean, Six Sigma, or other continuous improvement methodologies.Safety & CompliancePromote and enforce a strong safety culture throughout the facility.Ensure compliance with all company policies and applicable regulatory requirements.Financial OversightManage site budget and cost controls, ensuring financial targets are met.Identify and implement cost-saving opportunities without compromising service or safety.WHAT ARE WE LOOKING FOR?7+ years of progressive experience in warehouse or distribution center operations, with 3+ years in a senior leadership or multi-site role.Bilingual (English and Spanish) preferredSolid understanding of warehouse safety regulations, OSHA standards, SOX (with quarterly reporting) and compliance requirements.Expert understanding of WMS systems, LMS, inventory management, and warehouse automation tools.Strong understanding of warehouse processes, inventory management, and operational metrics.Proven success leading large teams in a high-volume, fast-paced warehouse environment.Ability to build strong teams, improve processes, and deliver results.Excellent communication, collaboration, and problem-solving skills.Bachelor's degree in Business, Supply Chain, Logistics, or related field preferred.

Created: 2026-03-10