Administrative Officer

Summary The incumbent serves as the Administrative Officer to the Chief, Pharmacy service by assisting in selected clinical functions and all administrative functions for the service. Duties Help Duties include, but are not limited to: Administrative Issues: Responsible for tracking all suspense that comes to the Pharmacy Service to ensure their completion is accurate and timely. Responsible for incoming and outgoing correspondence; prepares reports, memoranda, and meeting minutes; and coordinates reporting mechanisms between services. Assists in the supervision of Pharmacy Service staff (GS-12 Pharmacists & GS-5 to GS-8 Pharmacy Technicians). Provides directions to the timekeeper by assigning work, providing guidance, training and direction and evaluating performance. The incumbent functions as the main resource with regard to policies and procedures in all areas of timekeeping and clerical administration. Responsible for constant surveillance, evaluation and planning to ensure efficient utilization of space based on changing and ever increasing program demands. Serve to help the GS-13 pharmacy informaticists for the service. Personnel: Administers the Ongoing Professional Peer Review (OPPE) system for the Clinical Pharmacy Specialists (CPS) with an Advanced Scope of Practice. Develops and maintains organizational and functional charts. Maintains FTEE for service and man hours for section reports. Monitors procedures to determine unauthorized absences and use of sick leave to assure compliance with VA policy. Monitors sick leave usage and refers, when appropriate to supervisor for action. May participate in interviews for key positions in pharmacy, and makes hiring recommendations, initiates human resource actions, reviews personnel activities, and writes position descriptions, conducts position classification and management reviews. Thoroughly familiar with medical and pharmacy terminology, particularly as it relates to staffing matrixes and qualifications standards. Serves as the lead in administering actions concerning merit promotion and position management. He/she functions as a key figure in the manpower utilization program assuring recruitment and retention within approved ceilings. Participates in the analysis and interpretation of workload and other data used in resource planning. Discusses, investigates and responds to employee grievances and dissatisfactions in order to resolve conflicts. Represents management at labor management meetings, provides information, and resolves conflicts and/or problems that may arise and assures management officials are familiar with the negotiated agreements. Listens to problems and concerns of the Pharmacy Service employees and helps whenever possible or secures advice from Human Resources. Works with District Counsel, Special Counsel, EEO investigations, and others in resolving personnel problems and taking personnel actions. Participates in personnel administration operations such as position classification, grievance procedures, performance standards and disciplinary actions. Plays a central role in developing and coordinating internal review systems to assure that both clinical and administrative activities are in compliance with agency and accrediting and regulatory requirements. Oversees and track all Pharmacy Service required training, competency requirements, scopes of practice, BLS training, certifications for all Pharmacy Service employees and ensure on-going compliance. Budget: Works closely with the Chief, Pharmacy Service with fund control points and gathers data and analyzes budget needs for each. Responsible for formulation and execution of annual budgets including salaries, travel and education, supplies, equipment and all other general operating expenses. Develops monthly cost ceilings while maintaining running control of funds to ensure the accounts are within authorized levels and that the Service operates within authorized budgets as directed. Plans and maintains a system of internal controls which assures that the fiscal management of Pharmacy Service is maintained in accordance with accepted accounting practices. Assembles and compiles budget information and maintains adjustments where necessary by apply knowledge and understanding of budgetary policies, procedures and regulations. Verifies, validates and changes reports tracking workload and expenditures on an annual basis and as dictated by staffing adjustments. Data is collected within the service and the data serves as the major mechanism for tracking expenditures for Pharmacy Service to include local, VISN20 and National workload. Work Schedule: Monday - Friday, 7:30am - 4:00pm or 8:00am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD070191 Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized. Requirements Help Conditions of employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 03/13/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: understanding health policies and regulations; familiar with medical and pharmacy terminology as it relates to supplies and equipment; expert knowledge of health care delivery system and the application principles and practices of healthcare administration; knowledge of analytical processes and the ability to interpret outcome data in a meaningful and accurate manner. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Successful completion of a master's degree or equivalent graduate degree, two (2) full years of graduate level education leading to such a degree, or LL.B. or J.D. in a related field that demonstrates my ability to perform the duties of this position. NOTE: This education must have been obtained at an accredited college or university. If you select this option, you must submit a copy of your transcript with your application. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have equivalent combinations of successfully completed graduate-level education (beyond the first year) and specialized experience, as described above, which meet the total experience requirements for this grade level. NOTE: The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do the work of this position. This education must have been obtained in an accredited college or university. If you select this option, you must submit a copy of your transcript with your application. Education cannot be credited without documentation. Preferred Experience: At least two years of experience working as a Pharmacy Technician. At least six month experience serving in an administrative capacity, preferably in a pharmacy environment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Career Transition Assistance Plan (CTAP) provides eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Created: 2026-03-10