Compliance Manager

Management reserves the right to change the essential duties of this position description from time to time as necessary. This position can be considered for an alternate work location for no more than two days per week. POSITION OVERVIEW: This position will ensure property compliance with Title 31/Bank Secrecy Act, Suspicious Activity Reporting, Internal Control Standards and other rules, regulations, and policies. Draft, review and make changes to internal controls as needed and ensure protection of casino assets. Deliver detailed reports of property compliance to department managers, audit programs, and respond to external compliance audits. Maintain records of control activity or violations of regulations and perform regular risk assessments. Prepare reports regarding suspected criminal activity and submit the same to the proper authorities. Conduct quarterly Title 31 Compliance Committee meetings and semi-annual Title 31 training sessions for required team members and assist other departments with research and policy development. This position ensures the confidentiality, security and accuracy of guest and team member's records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required, and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines, and a neat well-groomed professional appearance is essential at all times. SUPERVISORY RESPONSIBILITY: At times, may supervise other subordinate staff to assist with Title 31 reporting, and Internal Control Standards. ESSENTIAL FUNCTIONS: The essential function of the Compliance Manager includes but not limited to: Ensure compliance with Title 31, the Chehalis Tribal Gaming Compact with Washington State, and all other applicable rules, regulations and procedures pertaining to the same as revised as needed by the National Indian Gaming Commission (NIGC) and Washington State Gambling Commission (WSGC). Develop a company-wide training program for Title 31/Bank Secrecy Act and Suspicious Activity Reporting which must be performed on a semi-annual basis. Review the Casino's internal control document on at least an annual basis and revise as necessary. Ensure departmental written policies and procedures do not conflict with the Casino's internal control document. Maintain MTL records and review for accuracy and timely filings of CTRs and SARs and ensure proper record retention of all documents. Serve as a Compliance Committee Chairperson and hold meetings at least once a quarter. Report any possible weaknesses of internal controls to the CFO, with recommendations for improvement. Collaborate with other departments in directing compliance issues to the proper authorities for investigation and resolution. Review of promotional items and testing of player tracking system. Weekly Notification of Error (NOE) issuance to departmental managers and follow-up documentation of resolutions. Assists with ordering and maintaining department supplies, equipment, and furniture for the Soft Count department. Analytical ability required to gather and summarize data for reports, find solutions to various administrative problems and prioritize work. Self-starter. Performs other duties as assigned. EDUCATIONAL REQUIREMENTS: A Bachelor's Degree in Finance, Business, Criminal Justice, Regulatory Compliance, or a related field required, and/or a combination of equivalent education and experience will be considered. SKILLS, KNOWLEDGE, AND EXPERIENCE REQUIREMENTS: A minimum of 3-5 years of direct experience in casino compliance, gaming regulation, or regulatory auditing in a casino environment, working knowledge of Title 31 compliance (REQUIRED). The ability to read, write, comprehend, and communicate Casino policies and internal controls related to: Title 31/Bank Secrecy Act; Tribal and State Gaming Compacts; Tribal Internal Control Standards; Washington State Gaming Commission Rules & Regulations; and NIGC Minimum Internal Control Standards. Individual must be detail oriented, and analytical. Must possess solid organizational and investigative skills and have basic knowledge of operational and financial audit procedures. High level of interpersonal skills required to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy. Work requires continual attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines. Strong business writing skills are required. Must be flexible with shift and able to work any day, including weekends and holidays, and any shift (day/swing/grave) as needed. Must be a minimum of 21 years old and have the ability to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus. ENVIRONMENT: The environment characteristics described here are representative of those a team member may encounter while performing the essential functions of the position. Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time be exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment. Lucky Eagle Casino & Hotel operates in a 24/7 environment.

Created: 2026-03-10