Retail Security Specialist

Retail Security Specialist Join Ross, a top off-price retail chain with over 2,200 stores and a strong track record of success! We are dedicated to delivering high-quality brands and trendy merchandise at incredible savings, providing our customers with an exciting treasure hunt experience. By becoming a part of our team, you'll enjoy: Success: Our winning team strives for excellence while learning and evolving. Career Growth: At Ross, we develop industry-leading talent because our growth is driven by our people. Teamwork: We collaborate to tackle challenges and find effective solutions. Commitment to Diversity, Equality & Inclusion: We celebrate diverse backgrounds and ideas, recognizing that our differences make us stronger. Our corporate headquarters are located in Dublin, CA, with additional buying offices in New York City, Los Angeles, and Boston, along with 8 distribution centers across the country. In 2023, our revenues reached $20.4 billion, positioning us as a Fortune 500 company committed to fostering an inclusive work environment with ongoing learning and development opportunities for our teams. General Purpose: As a Retail Security Specialist, you will provide a visible presence at store entrances and exits, tackling theft and fraud while ensuring a safe environment for both associates and customers. You'll engage customers with a friendly and approachable demeanor, scanning for potential theft indicators on the sales floor while collaborating with Store Leadership to uphold loss prevention directives and minimize operational shortage. Essential Functions: Maintaining a Safe & Secure Environment: Understand that safety is paramount; assist Store Leadership in ensuring a secure environment for all. Provide visible 'command' presence at entrances/exits and on the sales floor while monitoring for potential safety issues. Regularly remove clutter to ensure safe access to emergency exits. Building Great Teams & Partnerships: Foster great customer service by welcoming customers with a smile and willingness to assist. Treat all customers and associates respectfully and professionally, recognizing their contributions. Mitigating Theft & Fraud: Actively monitor for suspicious behavior, utilizing your knowledge of theft indicators to inform Store and Loss Prevention Leadership. Minimizing Operational Shortage: Educate associates about effective processes to reduce operational shortages and oversee compliance with checkout procedures. Competencies: Work Process Management Business Acumen Planning & Prioritization Talent Development Collaborative Approach Leading by Example Effective Communication Accountability & Execution Qualifications and Special Skills: High School diploma or equivalent required; AA degree preferred. Preferred experience: One year in retail supervision or relevant training. Preferred experience: One year in loss prevention/security training. Active Security Guard License preferred. Ability to thrive in a fast-paced retail environment. Strong communication and relationship-building skills. Excellent customer service skills with proven conflict resolution ability. Compliance with all relevant laws and regulations for security roles, including background checks and drug tests. Physical Requirements/ADA: Consistent attendance and punctuality are essential. Ability to spend the majority of working hours standing, walking, and moving throughout the store. Ability to lift objects over 25 lbs. Regularly bending, stooping, or crouching as business needs dictate. Disclaimer: This job description provides a summary of the primary duties and responsibilities associated with the role. Contents may be adjusted as needed by management. Ross is an equal opportunity employer, considering individuals for employment based solely on skills and experience. Our commitment to diversity respects all individuals regardless of their background.

Created: 2026-03-10