Loss Prevention Intelligence Specialist
Ulta Beauty - Bolingbrook, IL
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OVERVIEW Join an outstanding team dedicated to reducing company shrink and enhancing safety initiatives with a focus on our Guests, Associates, and Communities. As the retail landscape evolves, our proactive team is at the forefront of advanced Asset Protection technology and analytical tools designed to safeguard company assets daily. Through operational excellence, innovation, and collaboration, our Asset Protection team excels at rapidly developing and implementing creative solutions to diverse challenges while fostering strong partnerships across various departments such as Human Resources, Stores Operations, Supply Chain, and Compliance. Are you someone who enjoys investigating profit-enhancing opportunities and executing strategic business plans? If so, consider being part of our Asset Protection team! IMPACT YOU'LL HAVE The Loss Prevention Intelligence Specialist will play a crucial role in monitoring, analyzing, and providing support for internal and external escalations that impact the enterprise within the Corporate Security Operations Center. This position entails accurate assessments of escalations during initial contact, providing consistent, policy-driven advice to stakeholders, and ensuring follow-up communication for resolution assistance. The Specialist will establish effective relationships with stakeholders by delivering expert insights and guidance while executing the appropriate Enterprise Protection & Intelligence Center response plans. Utilizing analytical skills and the ability to influence, the specialist will identify solutions that enhance both the internal customer and guest experience, as well as uphold the Ulta Beauty brand. We are currently seeking candidates for 3rd shift roles only. Our company is committed to values that include collaboration, delivering extraordinary experiences, continuous improvement, integrity, embracing diversity, and taking ownership of our contributions. YOU'LL ACHIEVE THESE GOALS BY: Managing end-to-end triage and response for escalations impacting the enterprise. Remotely overseeing Ulta Beauty assets within your assigned area. Effectively demonstrating operational competencies through the Everbridge platform. Identifying and utilizing internal resources appropriately for escalation monitoring and response. Providing insightful risk analysis to stakeholders through phone and email communication, along with documentation. Supporting Severity Level investigations and sharing findings with relevant stakeholders. Overseeing communication and documentation for post-care incident workflows. Collaborating with the EPICenter Operations Manager on complex or elevated issues. Accurately documenting assigned incidents and investigations. Meeting established quality metrics and service level objectives. The salary range for this role is $57,300.00 - $68,000.00 annually, along with potential additional compensation through the company's bonus plan. Compensation will be determined based on various factors, including education, qualifications, certifications, experience, shift, location, and organizational needs. Full-time positions offer paid time off and a comprehensive benefits package, including health, dental, vision, life, and disability insurance. Part-time roles include options for dental, vision, life, and disability benefits. ABOUT US Ulta Beauty (NASDAQ: ULTA) is the largest beauty retailer in North America, providing a top-tier destination for cosmetics, fragrance, skincare, hair care products, and salon services. We bring beauty to life every day both in-store and online, offering over 25,000 products from approximately 500 well-established and emerging brands across all categories and price points, including our own private label. Every Ulta Beauty store features a full-service salon providing hair, skin, brow, and makeup services. We welcome all qualified applicants, including those with arrest records, conviction histories, or other backgrounds, in compliance with applicable state and local laws.
Created: 2026-03-10