UPS Technical trainer

Are you passionate about empowering others through education and hands-on experience? Do you thrive in dynamic environments where technical expertise meets impactful communication? Delta Electronics is seeking a Technical Training Specialist to lead the charge in developing and delivering world-class training programs for our cutting-edge UPS systems and related technologies.Key Responsibilities:Lead Training Sessions: Deliver engaging group and individual training in classroom, factory, and onsite settings for Delta employees, ASP technicians, first responders, and sales partners.Develop Training Programs: Collaborate with the Global Technical Support Team to create and formalize cohesive training materials tailored to assigned products.Measure Impact: Assess training effectiveness through evaluations and ongoing performance metrics.Maintain Records: Track certifications and training history for internal and external participants.Provide Technical Support: Share product updates and offer expert assistance via phone, email, and field visits.Promote Products: Represent Delta's solutions to customers and partners, generating leads and fostering relationships.Support RMA Processes: Manage product and parts returns and related administrative tasks.Ensure ISO Compliance: Participate in ISO action teams to uphold quality standards.Collaborate Cross-Functionally: Work with Product Managers to identify training needs and refreshers.Be a Brand Ambassador: Uphold Delta's values and image in all interactions with internal teams, customers, and suppliers.Qualifications & Skills:Bachelor's degree in Engineering or related field (or equivalent experience).3-5 years of experience in service support or technical training.Deep knowledge of UPS systems and peripherals.Exceptional communication, presentation, and interpersonal skills.Proficiency in Microsoft Office, especially PowerPoint.Willingness to travel up to 60%. Why Join Delta?Work with a global leader in power and energy solutions.Make a tangible impact by educating and empowering technical professionals.Collaborate with passionate teams across engineering, support, and sales.Enjoy a dynamic role that blends technical expertise with people development.

Created: 2026-03-10