ServiceNow Security Operations Implementation Leader

Join Crowe and Shape the Future: At Crowe, you have the opportunity to build a career that is not only rewarding but also impactful. Enjoy the flexibility to balance work and life, while being empowered to deliver results and innovate. We celebrate your individuality, prioritize your well-being, and support your career development. With over 80 years of delivering excellent service through innovation, we continuously invest in cutting-edge ideas and technology that enhance our consulting, audit, and tax services. Join us at Crowe and be a part of our mission to redefine our industry. About the Role: Crowe is in search of a dynamic and passionate leader to oversee our clients' ServiceNow Security Operations (SecOps) implementations. This role requires strong leadership, decision-making, and management skills to ensure we deliver exceptional service to our clients. Key Responsibilities: Engage in pre-sales activities including demonstrations, project scoping, leading proof of concepts, and preparing Statements of Work (SOW). Advise clients on optimizing ServiceNow to enhance their enterprise security strategies. Lead project implementation and architectural design, collaborating closely with Engagement Leads, Solution Architects, and development teams to ensure timely delivery. Facilitate project kick-off meetings, client status updates, and manage project timelines effectively. Guide developers on ServiceNow configurations and ensure adherence to best practices. Conduct final quality assurance reviews of all project deliverables. Design and provide comprehensive training for end users. Identify and expand client opportunities to enhance business value through ServiceNow solutions. Desired Skills: Certified System Administrator (CSA) Certified Implementation Specialist - SecOps Qualifications: Minimum of 5 years of professional experience At least 3 years of experience successfully delivering ServiceNow implementations focused on SecOps. Experience as a ServiceNow implementation lead or system administrator. Proficient in running security programs on the ServiceNow platform. Skilled at managing multiple projects simultaneously. Experience offering consulting to senior organizational leaders in both technical and business contexts. Ability to work independently as well as with diverse teams. Strong organizational, interpersonal, and presentation skills. Excellent verbal and written communication abilities. Capable of juggling multiple projects effectively. Outstanding problem-solving, analytical, and critical thinking skills. Knowledge of project planning and management methodologies and tools. We are looking for candidates who embody Crowe's core values of Care, Trust, Courage, and Stewardship. We uphold these principles with ethical standards and integrity in everything we do. The application deadline for this role is 02/28/2026. All individuals hired will need to verify their identity and eligibility to work in the United States and complete required employment verification forms upon hire. Crowe is not sponsoring work authorization at this time. Compensation for this role considers a range of factors including skill set, experience, and organizational needs. The estimated salary range is $102,400.00 - $204,100.00 per year. Benefits at Crowe: At Crowe, we recognize that our people make us who we are. We offer a comprehensive total rewards package to support our employees. Your Growth Journey: We are committed to fostering your talent in an inclusive culture that values diversity. Regular interaction with your Career Coach will help guide your career development. About Crowe: Crowe is one of the largest public accounting, consulting, and technology firms in the U.S. We aid clients in reaching their goals with expert audit, tax, advisory, risk, and performance services. Recognized as one of the best places to work, Crowe is a proud member of Crowe Global, a vast network of independent accounting and advisory firms across the globe. Crowe LLP is an equal opportunity employer and prohibits discrimination in any employment activities. We welcome applications from all qualified individuals, including those with criminal histories, in compliance with state and local laws. If you require accommodations to apply or navigate our website, please visit our Applicant Assistance and Accommodations page for more information.

Created: 2026-03-10