Corporate Quality Manager

Summary: Our award-winning client is seeking a Corporate Quality Manager to join their team. The Corporate Quality Manager will lead a segment of the organization's quality function in the development and promotion of best practices, continuous improvement projects, quality specifications, procedures, and training tools that optimize product quality to improve the customer experience. To perform this job successfully, an individual must be able to excel at the essential functions assigned. The requirements listed below are representative of the knowledge, skill, and ability required. Responsibilities: Directly coaches and provides oversight for projects led by others, both in corporate as well as across the manufacturing platform. Lead efforts for successful project replication amongst manufacturing facilities. Provide leadership to plant quality managers. Identify and implement new technology to aid product quality inspections, standardization, and product uniformity. The ability to lead projects in this area and develop test plans to validate technology changes will be successful. Develop and maintain Process Audits to identify opportunities in manufacturing to improve consistency. Actively participate in assigned teams and projects in multiple functional areas. Review Customer and Provider complaint / reject data (QMS, COQ, and Scrap data), and provide recommendations for improvement projects, spec changes, and communications. Utilizing this data to validate the impact of projects when identified. Identify critical quality criteria and implement robust solutions to monitor process capability. Maintain Quality Specifications. Must write and maintain quality specifications so that they are in alignment with product and customer requirements and are clear to all users. Develop, review, and revise quality Standard Operating Procedures. Provide training to quality, manufacturing, customer service, and sales & marketing employees in support of the company's total quality system that achieves meeting or exceeding customer requirements. Oversee Quality Waiver processes and implementation of corrective actions to prevent reoccurrence. Prepare reports as required by collecting, analyzing, and summarizing data to communicate findings to the organization. Responsibilities also require direct communication and coordination with all levels of the organization. Working on many cross-functional teams. Perform other tasks as directed by the direct supervisor. Supervisory Responsibilities: This position will require the ability to manage other corporate quality positions (finishing/component quality engineers). Scope and Expectations: While performing the duties of this job, the employee is regularly required to stand, walk, talk, or hear; and occasionally required to sit. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. Typical indoor office environment with the ability to work in a manufacturing environment and use all required PPE. Must be able to lift up to 20 pounds. This specific job requires the visual capability to critically evaluate the color and cosmetics of our products. Reports to: Director of Quality Operations. Occasional weekend work may be required. Travel Requirements: Frequent travel of 25%-50% can be expected. Required Qualifications: A bachelor's degree in Engineering or Business; advanced scientific or related field is preferred. Minimum of 5-7 years in quality or manufacturing positions. Must have experience in statistical process control techniques, continuous improvement practices, and process analysis. Track record of successful project management (leading projects and overseeing project completion). Demonstrated problem-solving skills. Ability to utilize multiple systems and tools to evaluate data (Smartsheet, QMAPS, Power BI, etc). Familiarity with capability studies, Gauge R&R, CTQs, PPAP, and print reading is a plus. Familiarity with six sigma and Lean methodologies is a plus. Experience with Oracle Cloud, SalesForce, SharePoint, PowerBI, and Qualtrics (or similar tools) is preferred. Basic personal computer skills in a networked environment are a plus, Microsoft Office (Word, Excel, Access, and PowerPoint) are required. Able to use customer feedback to drive permanent corrective actions through the team environment or as an individual contributor. Ability to interface with customers to gain further understanding of issues and educate them on specifications. Strong Planning/Organization & Time Management skills.

Created: 2026-03-10