Full-Time Pharmacy Support Technician

Your Purpose: Join a team dedicated to providing exceptional service that enriches the lives of customers and employees alike. We aim to create a safe, inclusive environment while offering the right products, services, and care, all backed by fair and accurate pricing. As part of our pharmacy team, you'll engage in direct patient interventions and promote health and wellness initiatives, all in compliance with applicable laws. What You'll Do: Support health and wellness initiatives that enhance community well-being. Adhere to HIPAA regulations and company policies to ensure patient confidentiality. Assist the pharmacist in non-judgmental tasks to ensure efficient operations. Deliver a stellar customer experience through accurate reception, data entry, adjudication, and dispensing of products. Operate the cash register according to company policies to prevent losses, handling various payment methods including credit/debit cards, EBT, gift cards, cash, and checks. Follow guidelines for vendor coupon acceptance and cash handling to minimize losses. Manage phone inquiries efficiently, triaging calls as needed. Complete billing procedures to ensure value for both customers and the company. Measure, count, and prepare specified products in line with best practices. Organize and stock legend orders effectively. Maintain clean and organized workstations and customer areas. Follow computerized inventory management and ordering guidelines for medications and supplies. Work with wholesalers for product ordering. Comply with food safety and sanitation regulations, reporting any unsafe conditions. Stay compliant with local, state, and federal regulations, reporting any illegal activities. Perform essential functions of the position with or without reasonable accommodation. Behaviors/Skills: Puts the Customer First: Anticipates customer needs, acts with their best interests in mind, and builds trust and respect. Communicates Effectively: Articulates clearly, listens actively, and helps others navigate change. Achieves Results Through Teamwork: Collaborates inclusively and holds self and others accountable for achieving goals. Leads Through Positive Influence: Demonstrates integrity, inspires others, and models a healthy work-life balance. Coaches and Develops Others: Fosters growth and provides constructive feedback to team members. Leads Change and Innovation: Embraces new ideas and technology, leading process improvements. Executes with Excellence: Takes action, drives results, and enjoys solving challenges. Provides Clear and Strategic Direction: Organizes goals, prioritizes effectively, and plans for the future. Safety Awareness: Identifies and addresses safety risks. Supporting Associates through the 5 Es: Engaged: Connects actively with the team, sharing ideas and showing interest in others' roles. Energized: Exhibits passion and enthusiasm, embracing challenges with a positive attitude. Effective: Consistently produces high-quality work and anticipates potential issues proactively. Empowered: Takes initiative, enjoys making informed decisions, and supports teammates. Enabled: Utilizes resources and participates in development programs to enhance performance. Minimum Position Qualifications: Must be at least 18 years old. High school diploma or equivalent required. Ability to manage confidential information responsibly. Meets minimum state requirements for the position. Desired Previous Job Experience: Experience as a pharmacy clerk or in a similar role. Potential Career Path: Pharmacy Certified Technician. Pharmacy Lead Certified Technician. Work Environment: The work environment characteristics are representative of what an employee may encounter while performing essential functions of this role. Reasonable accommodations will be provided to enable qualified individuals with disabilities to fulfill the responsibilities of this position. Physical Demands: Expect to stand and walk extensively, handle lifting and carrying up to 50 pounds, push/pull items, and work under varying temperature conditions inside and outside the store.

Created: 2026-03-10