Telephony Systems Specialist

Maximus TCS (Technology and Consulting Services) We are seeking a skilled Telephony Systems Specialist to join our dynamic team. In this role, you will manage and support enterprise VoIP and telephony systems, ensuring high-quality performance and availability. Key Responsibilities: Manage and support enterprise VoIP and telephony systems, including hardware, software, and call applications. Operate and maintain enterprise infrastructure comprising web servers and telecom hardware. Install, configure, troubleshoot, and resolve issues related to VoIP systems and server environments. Work collaboratively with cross-functional teams to implement effective telephony solutions. Participate in a rotational on-call schedule to support 24x7x365 system uptime. Other tasks as assigned. Requirements: Active Secret security clearance required. U.S. citizenship is required, with no dual citizenship. 7+ years of experience supporting VoIP or telephony systems. Familiarity with VoIP protocols and technologies such as SIP, RTP, and Avaya systems. Experience in Unix/Linux and Windows Server environments. Strong networking knowledge, including IPv4 and IP routing fundamentals. Ability to report onsite to Annapolis Junction, MD. Preferred Skills: Scripting experience (PowerShell, Shell). Familiarity with VMWare technologies. Experience with database management (Microsoft SQL Server and PostgreSQL). Exposure to call center solutions and workforce management tools. Compensation: The salary for this position ranges from $80,000.00 to $120,000.00 annually, based on experience and qualifications. Maximus offers a comprehensive benefits package, including health, retirement, and paid time off. Equal Opportunity Employer: Maximus is committed to diversity and equal opportunity in employment. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, or veteran status. Accommodations: Maximus provides reasonable accommodations for individuals requiring assistance during the employment process due to a disability. Please contact us for assistance.

Created: 2026-03-10