Shift Supervisor

Job Summary This position is essential for assisting the management team in leading daily restaurant operations. You will play a key role in mentoring and guiding Team Members to deliver an exceptional guest experience. A professional demeanor is crucial at all times. Additionally, you will support management in coaching and developing Team Members to optimize sales and profitability, control expenses, adhere to budgetary guidelines, handle guest complaints effectively, and maintain high standards of sanitation, safety, and food quality. Essential Duties and Responsibilities Maintain scheduled attendance. Ensure each guest enjoys outstanding service by demonstrating CHARM and CARE principles. Assist the management team in recruiting and training Team Members while fostering communication through daily interactions. Comply with company policies, procedures, and all relevant regulations. Ensure all equipment is maintained in excellent condition. Oversee processes including line checks, thawing schedules, preparation lists, and food safety. Verify that food is prepared to specification regarding portion sizes, preparation, and presentation. Support the management team in executing new initiatives, including product and menu introductions. Perform other responsibilities as assigned. Supervisory Responsibilities Reporting to the General Manager, the Shift Supervisor will supervise 15 to 25 team members.

Created: 2026-03-10