Assistant Automotive Service Manager

Description Assistant Automotive Service Manager Join our dynamic team that is driven by results and dedicated to providing exceptional experiences for both our customers and each other. Experience the benefits of working with a large organization, alongside unique perks that set us apart in the industry. You'll become part of a cohesive team that exemplifies speed, accuracy, and outstanding service. Apply now! Each application is thoroughly reviewed by a real member of our recruiting team. If your qualifications align, one of our recruiters will contact you for a conversation this week. Compensation & Benefits Competitive hourly wage plus commission and opportunities for overtime Paid vacation and holidays Comprehensive medical, dental, vision, life, and supplemental insurance 401(k) plan with company matching Employee discounts, referral bonuses, and reimbursement for ASE certification Real opportunities for career advancement towards Store Manager or Multi-Unit Leader, as demonstrated by the numerous promotions within our team. Key Responsibilities: Lead by example: Manage opening/closing procedures, develop daily operation plans, and maintain a safe, clean, and efficient shop environment. Enhance the customer experience: Welcome and assist guests, prepare estimates, clearly explain services, and confidently close sales. Act as a liaison: Bridge the gap between technicians and customers; translate service inspections into reliable recommendations. Team development: Mentor service advisors and technicians, uphold procedures, recognize achievements, and address performance gaps. Business management: Oversee inventory and ordering, handle cash and point of sale operations, manage scheduling, track KPIs, and ensure compliance with OSHA/EHS regulations. Fill in for the Store Manager: Uphold exemplary standards during every shift when the Store Manager is absent. Ideal Candidate Attributes: 1-3 years of experience in automotive service management or retail repair leadership. Strong background in service sales, including tires, brakes, maintenance, or other mechanical services. Proven leadership capability in a fast-paced and high-volume environment. Excellent communicator with strong problem-solving skills. Valid driver’s license and capability to lift 70 lbs, as hands-on assistance may be required. Self-driven individual who focuses on results, accountability, and personal growth. Flexible availability, including weekends, to support the team during peak business periods. About Us For over 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair, operating in over 10 states and rapidly expanding. We’re committed to delivering world-class service to our customers and being the employer of choice through unlimited opportunities for career growth. Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering a respectful and inclusive workplace.

Created: 2026-03-10