Manager of Printer Operations

Join Jiffy, a leader in the blank apparel and custom printing industry, where we combine cutting-edge technology with exceptional customer service to support creators and small businesses. Our mission, established over a decade ago, focuses on empowering individuals to realize their visions from the ground up. We are looking for a passionate Manager of Printer Operations to oversee the daily functions of our printer network. In this vital role, you will ensure seamless printer onboarding, maintain effective communication, and manage capacity across our partners. You will play a crucial role in executing initiatives, ensuring that our printers meet the quality, cost, and delivery standards that Jiffy is known for. This position follows a hybrid work model with a requirement of a minimum of three (3) days per week onsite. Employees should expect to regularly work from the office to foster collaboration and meet business needs. The salary for this position ranges from $110,000 to $140,000 per year, with actual compensation based on skills, experience, and qualifications. Key Responsibilities Manage the onboarding process of new and replacement printers, ensuring they meet operational readiness standards. Oversee day-to-day printer capacity, balancing supply and demand at national and DMA levels. Support the implementation of new initiatives like the 24-Hour Delivery project, including metric tracking and collaboration with printers. Communicate operational updates clearly and promptly to printers regarding process changes and prioritization. Assist with claims management by categorizing issues and working with printers on corrective actions. Participate in testing new product features to ensure they align with printer operational needs. Coordinate special initiatives, ensuring successful fulfillment and implementation. Provide reporting and analysis on printer capacity, performance, and claims to leadership. Requirements Basic Qualifications Bachelor's Degree required. 5-8 years of experience in operations, supply chain, procurement, or manufacturing. Strong skills in managing the daily performance of vendors or partners. Analytical skills to perform capacity analysis, monitor KPIs, and identify trends. Exceptional communication skills for managing external partner communications. Experience managing projects and timelines in a fast-paced environment. Proven problem-solving abilities with adaptability to changing priorities. Preferred Qualifications Experience in partner onboarding and capacity management in a distributed network. Familiarity with eCommerce fulfillment, print, or manufacturing environments. Proficiency with project management tools and reporting software. Location: Remote in SF or Hybrid in Irvine, CA (may require travel as needed) Why You Will Love Working At Jiffy Grow our marketing function through innovation in the evolving fashion and tech landscape. Work in a collaborative environment that impacts the company’s strategic direction. Experience high visibility and influence within cutting-edge e-commerce solutions. Benefits What We Offer Competitive salary, equity opportunities, and performance-based bonuses. Comprehensive benefits including medical, dental, and vision coverage. Retirement planning through a 401(k) plan. Wellness benefits to support your health and balance. Choice of MacBook or PC laptop plus home office equipment. Annual credit for our website and exclusive team merchandise. Annual stipend for professional development and career growth. EEO Jiffy is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristics. We consider qualified applicants with criminal histories consistent with applicable laws.

Created: 2026-03-10