Senior Business Operations Specialist

Join the Crowe Team and Shape Your Future: At Crowe, we empower you to create a meaningful and fulfilling career. We offer genuine flexibility to balance work with your personal life, and we trust you to deliver impactful results. Our inclusive culture embraces who you are, cares for your well-being, and supports career advancement for everyone. For over 80 years, our commitment to providing exceptional service through innovation has defined our success across audit, tax, and consulting sectors. We're continuously investing in innovative solutions like AI insights to elevate our services. Join Crowe and embark on a career that will help define the future of our industry. About the Role: The Senior Business Operations Specialist for the Strategic Growth Office (SGO) plays a crucial role in delivering administrative and operational support to ensure smooth team operations. Reporting directly to the Operations Manager, you will manage scheduling, documentation, internal communications, meeting preparations, and general office administration for the SGO. This position is vital for maintaining operational efficiency, addressing the team's organizational needs, and assisting with routine tasks to ensure that projects, communications, and logistics function seamlessly. It requires strong organizational skills, proactive problem-solving abilities, and the capacity to independently handle routine inquiries while appropriately escalating complex issues. Key Responsibilities: Administrative Support Provide daily administrative assistance to the SGO team, including scheduling meetings, managing calendars, and coordinating logistics for multiple SGO Leaders. Facilitate internal SGO communications by assisting with email drafts, meeting summaries, action item tracking, and foundational documentation. Prepare meeting materials such as agendas, slide presentations, and shared resources as directed by the Operations Manager or team leads. Coordinate travel arrangements for SGO leaders, including booking flights, accommodations, and creating detailed travel itineraries. Operational Coordination Organize and maintain records, shared folders, and documentation within platforms like SharePoint, Teams, and other firm systems. Assist with data entry and basic administrative updates in platforms such as Workday, D365, and marketing tools, under guidance from system owners. Support tracking of follow-ups and deliverables for routine SGO operations, ensuring project management remains with the PMO or functional leads. Assist with routine reporting tasks, including retrieving system data and preparing simple summaries for the Operations Manager. Meeting & Event Support Provide logistical assistance for SGO events, workshops, and meetings, both virtual and in-person, including attendee coordination, room bookings, catering arrangements, and materials preparation. Support SGO-led conferences by coordinating internal logistics, documentation, travel arrangements, and follow-up actions. Document meeting notes and action items as needed. Team Support & Collaboration Collaborate with the Operations Manager to ensure alignment on administrative priorities and upcoming tasks. Act as a key resource for locating information, documents, and files for the SGO team. Facilitate the onboarding process for new SGO team members by preparing materials, scheduling introductions, and assisting with initial system setups. Assist the Operations Manager and SGO leadership by anticipating administrative needs and ensuring operational continuity. Qualifications: Bachelor's degree required, preferably in Marketing, Business Administration, or Communications. 2-4 years of executive administrative experience, ideally in a professional services, marketing, or operations environment. Exceptional organizational skills with the ability to effectively manage multiple tasks, deadlines, and priorities. Proficiency in Office 365 tools (Outlook, Teams, SharePoint, Excel, PowerPoint). Experience with Workday (especially for reporting), Workfront, and marketing tools is advantageous. Comfortable utilizing AI tools. Strong written and verbal communication abilities. Detail-oriented, reliable, and capable of maintaining discretion. Able to proactively identify needs before they arise. Comfortable in a fast-paced environment with multiple stakeholders. Preference for candidates in Houston; however, we welcome applicants from other locations with minimal travel requirements. We uphold Crowe's values of Care, Trust, Courage, and Stewardship, guiding our ethical and integrity-driven workplace. The application deadline for this role is 03/31/2026. In compliance with federal law, all hires will verify identity and work eligibility in the United States. Crowe is currently not sponsoring work authorization. We have set a compensation range of $45,000.00 - $92,600.00 per year, considering various factors influencing compensation decisions. Our Benefits: Your exciting journey begins here. Crowe values its employees and offers a comprehensive total rewards package. Discover what a career at Crowe can offer you! How You Can Grow: We prioritize nurturing your talent in our inclusive culture. Regular meetings with your Career Coach will help guide your career aspirations and objectives. Explore where your talent can thrive! More About Crowe: Crowe is one of the largest public accounting, consulting, and technology firms in the USA, providing a range of audit, tax, advisory, risk, and performance services across various industries. Crowe has consistently been recognized as one of the country's best places to work and serves clients globally as part of Crowe Global, a large network of independent accounting and advisory firms. Crowe offers equal employment opportunities to all applicants and prohibits discrimination and harassment of any type. We also consider all qualified applicants, including those with criminal histories, in accordance with applicable laws. If you need accommodation or assistance with the application process, please visit our Applicant Assistance and Accommodations page for more information.

Created: 2026-03-10