Carrier Specialist I

Goosehead Insurance Operations Manager Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we're more than just a bit selective when it comes to hiring new team members. This role is to manage all of the carrier-related duties that fall on the Operations department. This includes setting up all agents with the appropriate appointments, fielding inquiries from our carrier partners and agents as they relate to the company's carrier access, working with our Product team on carrier rollouts, and determining appointment structures and project plans. Principal Duties and Responsibilities: Carrier appointment creation and management (all products) Book rolls and policy transfers within the carrier system Carrier inquiries Carrier rollouts and appointment structures Login assistance for agents Experience and Education: High school diploma College degree or some college preferred Experience working in a service or sales related role preferred Legally authorized to work in the United States Required Skills and Abilities: Positive, can-do attitude Strong professionalism Takes initiative Strong ingenuity Strong adaptability Organization skills Excellent time management Problem solving Great communication skills Benefits Summary: High quality voluntary health, vision, disability, life, and dental insurance programs 401K Matching Plan Employee Stock Purchase Plan Paid holidays, vacation, and sick leave Corporate sponsored programs to enhance employee physical, financial, mental, and emotional wellness Financial Solution Program Equal Employment Opportunity: Goosehead is an equal-opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability. To learn more about our job opportunities, apply here. We look forward to speaking with you!

Created: 2026-03-11