Finance Customer Service Rep 3

Fraud Prevention Specialist Are you the kind of person who can spot a red flag in a sea of numbers? Do you thrive in a fast-paced environment where accuracy and quick thinking make all the difference? The Vermont Country Store is looking for a detail-driven team player to help protect our customers and company from fraud while delivering an exceptional experience. If you're dependable, curious, and eager to put your problem-solving skills to work, this could be the opportunity you've been waiting for. A Sampling of What You'll Do Process held orders by working with customers, credit card processor and issuing banks Pinpoint fraudulent activities on transactions done with the company to prevent losses Review and resolve current fraud detection and prevention efforts Keep tabs on transactions that may be potentially fraudulent and work with management to ensure all possible corrective measures are taken when fraud is apparent Who We're Looking For One with an eye for detail Dependable, enthusiastic, and flexible team player Desire to work in a fast-paced environment Experience in Customer Service preferred Experience with Microsoft Suite and web-based applications preferred Where We Are 15 West Street, Rutland, Vermont What You'll Love About The Vermont Country Store A team-oriented culture filled with truly "good" people An onsite wellness center including free wellness, acute care visits and programs with Licensed Family Nurse Practitioner Onsite fitness facilities We offer a generous employee discount We offer a competitive salary package, 401-K, commuter benefit, dental, vision, an ICHRA employer contribution for medical insurance, contributions to the cost of childcare, employer paid life, short-term and long-term disability, voluntary life insurance, accident, hospital and critical illness. Potential for quarterly bonus Numerous philanthropic programs including paid volunteer hours and matching charitable contributions Who We Are An innovation-driven company, The Vermont Country Store is a family-owned multi-channel business that has been operating in the Green Mountains of southern Vermont for over 75 years. With deep, well-established roots in Vermont, we offer a unique work environment in a rural setting for those who enjoy the outdoors and mountain lifestyle. While we have always offered hard-to-find products, we also offer easy-to-love careers in a variety of roles. Our Main Offices are located in Manchester, Center, a tranquil Vermont town with numerous shops, restaurants, and cultural events. It is a wonderful location to raise a family with a strong school system and many activities for children. The surrounding area provides ample opportunity for hiking, skiing, and exploring the outdoors. We like to say that the strength of The Vermont Country Store is in its people, so come join us!

Created: 2026-03-11