Eligibility Specialist

Eligibility Specialist This position is responsible for setup and day to day operations of Allied's eligibility services technology platforms. These technology platforms include the following: Allied's eligibility system of record, client web-based eligibility maintenance portal, and X12-834 electronic data interchange (EDI). The eligibility specialist coordinates data transfers, processes data inputs, and troubleshoots data issues. Essential functions include configuring new group setup in all applicable eligibility services technology platforms, processing changes, renewals, and open enrollment in all eligibility technology platforms, and being responsible for day-to-day eligibility operations and maintenance. The specialist also reviews eligibility audit reports and processes member updates as required, responds to internal and external questions and requests, provides training and technical support for clients on Allied's web-based enrollment platform, conducts quality assurance testing, deploys robust quality protocols and audits to ensure data integrity, and troubleshoots and escalates issues with Allied's internal and external partners. Education: Bachelor's degree preferred, or equivalent experience Experience and skills: 1-3 years prior benefits administration experience with a strong focus on benefits administration technology, Word Intermediate, Excel Intermediate or better, Access Basic level, Communication Skills excellent written and verbal Position competencies: Communication, Customer Focus, Accountability, Functional/Technical Job Skills Physical demands: This is an office environment requiring extended sitting and computer work. Work environment: Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

Created: 2026-03-11