Assistant Business Office Manager

Assistant Business Office Manager At MBK Senior Living, we're committed to putting people first - our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others! Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living-and a whole lot more! When you join the MBK Senior Living team, you'll enjoy: -Impacting lives and building lasting relationships -Executing exceptional signature programs in dining, fitness, wellness, and care -A supportive community team that encourages personal and professional growth and celebrates your success -A fun-filled, energetic environment that's centered in hospitality and high-quality service -Competitive salaries -Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs -Education loan assistance & scholarships -Financial and legal services -Team Member discounts -Health and Wellness resources Full-time benefits include: -Rich benefits package including Medical, Dental, Vision and 401k matching up to 4% -Childcare and eldercare assistance -Flexible spending accounts If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals - look no further, apply today! Job Description Schedule: Part-time, Monday - Friday (9:00 am-1:00pm or a varying combination totaling 20 hours per week) Job Summary: The Assistant Business Office Manager plays a key part of the team that keeps the community running smoothly by supporting the Business Office Manager (BOM) with the day-to-day human resources, payroll, and accounting tasks. They partner closely with residents, their families and community leadership and staff, ensuring supportive, compassionate, and secure experience, while upholding MBK's values and principles. Duties & Responsibilities: Perform daily financial transactions and accounting support tasks related to accounts receivable (A/R), accounts payable (A/P), ensuring accuracy and timely processing. Coordinate and process resident billing and vendor payments, including new resident admissions paperwork, and follow up on overdue accounts and collections. Prepare and reconcile daily bank deposits, payment ledgers, financial reports, and preliminary financial data for management reports. Assist BOM with budget tracking, variance analysis and coordinating with Corporate to resolve resident billing and payment discrepancies. Support the payroll function by resolving basic time clock issues, confirming, and tracking hours worked, inputting Paid Time Off, and assisting in the timely transmission of payroll information; report labor discrepancies to the BOM and leadership. Perform core Human Resources (HR) administration including managing job applications, posting openings, scheduling, and coordinating interviews, processing pre-employment checks, coordinating initial new hire orientation and required paperwork with Department Heads and assisting with leave occurrence documentation. Maintain and organize resident and employee files tracking required wage changes, tax withholdings, licensing, and certification documents, ensuring security and completeness. Coordinate the daily operations and scheduling of the front desk department, under the direction of the BOM, and in accordance with community policies and procedures. Assist the BOM and coordinate with Executive Director, Department Heads, and Corporate Office, gathering necessary documentation for any community legal issues (e.g., subpoenas, unemployment, labor, and disability claims). Maintain and update the staff roster for licensing (as required by the state) and the OSHA binder to ensure all worker compensation claims are filed and managed in accordance with community policy, reporting status updates to the BOM. Assist in managing employee benefit programs by coordinating employee communication, processing timely plan enrollments and terminations, assisting with the recouping of employee deductions, and maintaining organized insurance files. Assist in new resident move-in processes, including financial paperwork. Identify opportunities to streamline office procedures for greater efficiency. Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures. Understand and comply with Federal, State, and Local regulations, and company policies and procedures concerning the department. Promote and lead with a spirit of teamwork and open communication in alignment with MBK principles and core values. Perform other job duties or special projects as assigned or requested by Supervisor. Education and Licenses/Certifications Requirements: High school diploma or GED, required. College degree in business or related field, preferred. Required licenses or certifications as deemed by the state or community. Experience Requirements (in years): 1+ years of prior related work experience functioning in a similar role within a similar industry/work environment is essential. 1+ years of fundamental accounting experience/knowledge, preferred. 1+ years of fundamental human resources experience/knowledge, preferred. Required Competencies: Working knowledge and understanding of HR, payroll, and accounting requirements. Demonstrated proficiency using Microsoft Office Suite (e.g., Word, Excel, and Outlook) and operating standard office equipment. Must complete required Background clearances, health screening and provide negative TB test results within 7 days of employment (must be within the last 6 months). Valid state issued driver's license and valid insurance or reliable method of transportation. Must have excellent written and verbal communication skills, including the ability to speak, write and read English and must be comfortable with speaking in public settings and presenting to small groups. Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests. Must possess strong organizational, problem solving, and time management skills. Must possess the ability to make sound, independent decisions when circumstances warrant, remain calm and effectively manage conflicts, stressful or emergency situations. Ability and willingness to work independently without direct oversight and supervision. Must present a positive and professional image. Physical Demands & Work Environment: Must be mobile and able to perform the physical requirements of the job, including standing, walking, bending, kneeling, squatting, reaching overhead, and repetitive motion, with or without accommodation. Ability to move intermittently throughout the workday, in the community and between neighborhoods. Ability to sit and work at a computer for prolonged periods. Ability to lift and carry up to 50 pounds and push up to 250 pounds, with or without accommodation, as necessary. Ability to assist in the physical movement of residents during routine transfers and in emergency situations. Pay Rate: DOE Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit - to be the senior living provider of choice in each market we serve. MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We're proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a "Great Place to Work" by the Great Place to Work Institute since 2017. MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact . Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An "Excluded Party" is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an "Excluded Party" as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately. Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members' professional licenses. HIPAA Disclosure: All Team Members prior to commencing employment and once employed must not be considered an "Excluded Party" as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates' professional license.

Created: 2026-03-11