Business Applications & Systems Coordinator

The Role FinStrat Management ("FSM") is looking for a proactive, highly organized recent graduate to manage core business applications and IT functions for a growing fractional CFO firm. You'll follow evolving best practices and contribute to workflow documentation as processes mature. This is a great opportunity to grow your career at the intersection of IT operations and business systems in a fast-paced professional services environment. Responsibilities Client Onboarding - Finance Platform Setup Configure and manage client finance platforms during onboarding (e.g., QuickBooks Online, Bill.com, Ramp) and set up shared inboxes such as client-provided finance@ credentials in Front Provision and manage team access to client systems, ensuring the right CFOs, controllers, and analysts have appropriate permissions Create and maintain SOPs for client onboarding workflows, platform setup, and access provisioning as processes evolve Internal Systems Support (Tier 1 / Tier 2) Serve as Tier 1/Tier 2 support for internal users via Slack, email, and ticketing system Troubleshoot hardware/software issues, connectivity problems, and access errors Escalate complex issues to Operations / IT leadership as the default path System Maintenance, Documentation & SOPs Own and maintain the internal knowledge base, IT documentation, and operational SOPs, building and refining as workflows evolve Implement and monitor security protocols (MFA, SSO, access reviews) Job Requirements What You Bring Bachelor's degree in Information Technology, Business Information Systems, or a related field (recently completed or expected) Proficiency with Gmail, Drive, Groups, admin console and Microsoft Office Familiarity with permissions management and tools like Google Admin, Front, and Slack Strong organizational and communication skills A proactive, self-managing work ethic Bonus Points Internship or project experience in IT support or systems administration Experience working with remote teams Familiarity with security compliance standards (SOC 2, ISO 27001) Hands-on experience with Google Workspace administration

Created: 2026-03-11