Patient Services Representative II

Patient Services Representative II The Patient Services Representative II is primarily responsible for patient intake, registration and collection of co-payments and deductibles. The PSR II assists all patients, vendors, visitors, and clinic personnel at their respective location. The PSR II will rotate on occasion or as necessary, to other DRCHC sites (Bossier, Gilliam, Haynesville, Minden, and Shreveport). Work Experience Requirements: Assist all patients with intake, registration, collection of payments and/or deductibles to include clinical care and services healthcare related needs regarding scheduling appointments, follow-ups, extractions, transportation, insurance verification, etc. Serve as an Administrative Assistant in electronically generating/completing memos, reports, forms, maintain providers' calendars, ordering supplies and maintenance of the filing system, etc. Ensures all confidential personal health information and financial information is entered into computerized system with a high rate of accuracy. Complies with all federal and local laws in ensuring patient privacy and DRCHC policies and procedures. Performs other duties as described. Education/Experience Requirements: High School Diploma or equivalent At least 3 years of patient/customer services experience Experience in the NextGen system that consists of EDR application. Healthcare background or experience. What We Offer? We offer 10 paid holidays each year, paid time off and extended leave days, discounted services, loan repayment options and continuing education days to name a few. Eligibility for all benefits is based on position and job classification. Who We Are? DRCHC exist to provide quality, accessible, affordable and comprehensive health care services to all. We have six center locations and twelve school based facilities in five cities throughout Northwest Louisiana and corporate headquarters in Shreveport. DRCHC has a licensed patient pharmacy and a state approved Medicaid application center. We even offer transportation for medical and dental appointments. Our staff work as a team to ensure the mission, vision and purpose of DRCHC is achieved daily.

Created: 2026-03-11