General Services Specialist II

General Services Specialist II The General Services Specialist II assists in the daily operations of general services functions, including facilities support, vendor coordination, and administrative logistics. This role ensures that bank facilities and services are efficiently maintained and supports the needs of internal departments and service vendors. Responsibilities include: Providing support to the General Services staff. Coordinating with vendors and service providers for building maintenance, cleaning services, and facility upgrades. Maintaining accurate records and reports on service performance, vendor activities, equipment maintenance, and cost control. Ensuring compliance with bank safety, security, and administrative policies and procedures. Serving as a liaison between general services and other bank departments, ensuring their needs are met in a timely and professional manner. Managing office moves, renovations, and setup for meetings or special events. Reporting operational issues, budgetary needs, or service disruptions to the General Services Manager or Operations Head. Handling the onboarding and offboarding of service providers using internal vendor management system. Processing invoices, checking for accuracy, and resolving any issues with service providers. Conducting periodic surveys and inspections of various branch/back-office locations in local area to ensure operational standards. Performing administrative tasks assigned by the General Services Manager or Head of Operations. May perform other duties as assigned. Qualifications include: High school diploma required. Associate's or bachelor's degree in Business Administration, Facilities Management, or related field preferred. 3+ years of experience in general services, administrative operations, or facilities support. Strong team coordination skills. Knowledge of facilities operations, vendor management, and general procurement processes. Proficient in Microsoft Office Suite and office systems (e.g., ticketing software, work order systems). Familiarity with Service Channel a plus. Excellent communication, problem-solving, and organizational skills. Ability to manage multiple tasks and prioritize effectively under pressure. Prior experience in a banking or financial services environment is an advantage. Office and facilities-based role with occasional physical demands (e.g., ability to lift 25lbs, equipment setup). Involves travel to branch offices or vendor sites. Valid driver's license and clean driving record. Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time. The base pay range for this position is USD $20.00/Hr. - USD $29.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

Created: 2026-03-11