Client Solutions Specialist

Customer Service Specialist We at Alphagraphics are seeking a motivated and results-driven Customer Service Specialist to join our growing team. In this role, you will be responsible for following up on qualifying leads, and closing sales primarily through phone, email, and virtual meetings. The ideal candidate is confident, organized, and thrives in a fast-paced environment. If you have worked in the printing and signage industry, that is a plus but not a requirement. Key Responsibilities Generate estimates and follow up all inbound inquiries Present products or services to prospective customers and understand their needs Build and maintain strong relationships with clients Manage the inbound sales inquiry pipeline using CRM software Collaborate with production and account management teams Maintain accurate records of customer interactions and sales activities Qualifications Account Management experience is preferred but not required Possesses a solid knowledge of MIS systems and order entry processes Handle all communications with customers in a professional and respectful manner Strong analytical skills (break projects into steps or sets) Excellent writing and verbal skills Professional appearance and decorum Strong organizational and time-management skills Compensation & Benefits Health, dental, and vision insurance Paid time off and holidays Ongoing training and career development opportunities Compensation: $36,000.00 - $45,000.00 per year At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We Invite Everyone To Apply!

Created: 2026-03-11