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Management Analyst II or Senior Analyst Strategic ...

City of Aspen - Aspen, CO

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Job Description

Management Analyst II Or Senior Management Analyst - Strategic Initiatives Serve your community, grow your career, and enjoy great benefits: Up to $3,000 sign on bonus may be available. Be part of a collaborative, supportive team in a positive work environment. Make a real impact in the Aspen community through meaningful public service. Enjoy flexible schedules and a collaborative, supportive team environment. Access generous paid time off, holidays, and wellness bonuses. Take advantage of free or discounted transportation around Aspen and the Valley. Grow your skills with professional development and tuition reimbursement. Protect your health with medical, dental, vision, and employee assistance programs. Earn monetary wellness bonuses for healthy lifestyle choices. Plan for the future with competitive retirement options (401a, 457b, Roth IRA) and life/disability insurance. The City of Aspen is an equal opportunity employer. Job title: Management Analyst II or Senior Management Analyst - Strategic Initiatives Department: Strategy & Innovation Office (on-site, Aspen, CO) Classification: Exempt Hiring range (depending on experience): Management Analyst II: $76,960/annually - $86,590/annually. Senior Management Analyst: $91,437/annually - $102,887/annually. Salary range: Management Analyst II: $76,960/annually - $115,461/annually. Senior Management Analyst: $91,437/annually - $137,176/annually. Position summary: This position serves as the primary facilitator for implementation of the City of Aspen's organizational strategy through Compass, the city's work planning and alignment program. The role is responsible for coordinating and maintaining Compass as the central mechanism for translating the city Strategic Plan into departmental priorities, projects, and measurable actions. Working across departments and with key stakeholders, the position supports organizational and departmental strategic planning, leads high-impact process improvement initiatives tied to strategic goals, and helps departments use planning tools and technology to implement change, track progress, and sustain results over time. Supervision exercised and received: Works under the general direction of the Strategy & Innovation Director or their designee. Essential job functions: Organizational excellence: Collaborates with departmental leadership to develop and maintain strategic plans through the City's departmental strategic (Compass) plans to ensure alignment with city and departmental priorities. Acts as a champion of customer experience for the city, ensuring customer-facing improvements are integrated into key organizational processes and initiatives. Assists with the development of departmental strategic and/or business plans. Leads cross-functional teams in crafting approaches to solve a variety of complex business problems and achieve organizational excellence. Guides departments in managing the transition from study to implementation and results. Applies facilitation, project management, business process improvement and innovation tools and techniques. Collaborates with departmental colleagues to support key departmental programs and projects such as nonprofit grant administration, software administration, survey development, and more. Establish KPI program Process improvement: Serves as a technology/process improvement consultant and project manager for internal city stakeholders, addressing a wide variety of complex topics and needs. Establishes and maintains collaborative relationships with key partners. Manages a substantial portfolio of projects according to level, while requiring minimal supervision. Researches and develops recommendations for new or improved work processes, policies, and methods, and plans and assists with the implementation strategy. Prepares written reports & presentations to summarize projects, research, analysis and recommendations. Innovation: Leads projects that leverage technology solutions to meet change management goals. Supports the entire project life cycle from project selection to tool selection, vendor management, and collaborative implementation. Is a force for positive change by encouraging the organization to take thoughtful risks through creative solutions and dedicated research. City organizational values: Supports and models the City of Aspen organizational values: Service, Partnership, Stewardship, and Innovation. Organizational values are shared principles that guide behavior across the organization. This position is responsible for upholding and applying these values while performing daily work functions. Other duties as assigned. Core competencies: Displays the following key competencies in the overall job performance, to include knowledge, skills, and abilities: Service: Provides service with excellence, humility, integrity, and respect in daily work, builds trust by listening, treats people with respect, acknowledges opportunities for improvement, and follows through with commitments. Partnership: Actively creates strong, supportive internal and external relationships to attain a common goal and achieve greater impact together. Stewardship: Balances social, environmental, and financial responsibilities, evaluating the impact of decision making on a thriving future for all. Innovation: Develops technical expertise to pursue new ideas and creative outcomes, grounded in Aspen's unique culture, opportunities, and challenges. Communication: Knowledge of effective and appropriate communication. Ability to use knowledge effectively in various contexts which may require oral, written, visual and non-verbal communication. Demonstrated ability to translate technical requirements in an approachable and actionable manner for non-technical staff. Interpersonal: Has the ability to work well with diverse groups of people, both inside and outside the organization. Technology: Demonstrates technology skills sufficient for the nature and level of position. Demonstrates a willingness to learn new technologies and transition job duties accordingly to support technological advances and innovation. Municipal expertise: Considerable knowledge of governmental organizations, administrative procedures, and operations. Project management: Consistently demonstrates the ability to manage a variety of projects; knowledgeable in the practice of leading the work of a team, ensuring the team and oneself meets established goals and objectives within given constraints such as time and budget. Decision quality: Consistently demonstrates decision quality. Able to achieve buy-in on projects, using skills of influence, negotiation, and participatory project approaches. Adaptability: Ability to practice situational adaptability. Ability to identify when alternative technical options and shifts in approaches may be needed to achieve project objectives successfully and looks for opportunities to practice successful thought leadership. Demonstrated ability to manage complexity. Emotional intelligence: Demonstrates courage in communicating and delivering difficult news, working to balance conflict and changes that impact the status quo. Ability to exercise good judgment in facilitating highly confidential matters. Minimum qualifications: Education: Bachelor's degree in a relevant field or a combination of experience commensurate with such a degree. Experience: Management Analyst II: Two+ years of professional level experience with project management, process improvement, or organizational innovation. Experience should include customer experience improvements and experience with large-scale change management. Senior Management Analyst: In addition to requirements above, must include demonstrated success with multiple examples of independent full-lifecycle project management, leading organizational initiatives, and/or relevant professional certifications such as Lean Six Sigma Black Belt, Project Management Professional, or similar. Technical knowledge: Must be proficient in Microsoft Word, Excel, Outlook (Email), and a thorough understanding of computers and online computer-based technology applications, which includes accessing web-based platforms. Licenses & certifications: Must possess a valid Colorado Driver's License or be able to obtain one within 30 days of start date. Note: Any combination of experience and education that would likely provide the required abilities, knowledge, and skills as determined by the City of Aspen may be substituted for the requirements above. Note: This position requires a criminal background check upon hire. Employment is contingent upon successful completion of a criminal background check. Position type and work hours: Regular full time, hours may vary with workload. Evenings/weekends may be required depending on department needs and special projects. Work environment: Indoors: Office environment. Outdoors/off-site: Attends open houses and visits to housing units. Meetings, trainings, and site visits at a variety of city facilities and areas. Physical demands: Visual acuity: Ability to bring objects into focus. Balancing: Maintaining equilibrium. Bending: Bending or positioning oneself to move an object from one level to another. Carrying: Transporting or moving an object. Crouching: Bending body downward and forward by bending leg and spine.

Created: 2026-03-11

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