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Director of Quality & Operations - Manufacturing

Beyond TalentEdge - Rochester, NY

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Job Description

Beyond TalentEdge has a direct hire opportunity for a Director of Quality & Operations. Our client is a leader in the optic field. The Director of Quality & Operations ensures that the organizations deliverables are following the company’s quality requirements, in addition to complying with customer and regulatory requirements for quality, safety and reliability. Responsibilities: Develop, implement, and maintain the company’s Quality Management Program, ensuring strict adherence to established standards and regulatory requirements. Establish, review, and update quality standards, policies, and procedures for all departments involved in product design, production, and support functions. Investigate, evaluate, and resolve quality control issues in collaboration with internal team members, suppliers, vendors, and customers. Coordinate and participate in vendor and supplier qualification processes, inspections, and audits. Conduct periodic reviews of quality control documentation, including checklists and forms; perform random audits to verify compliance with prescribed standards. Plan and execute internal quality audits; report findings to Senior Leadership and develop corrective action plans to ensure timely resolution and continuous improvement. Oversee the review and analysis of customer satisfaction surveys, complaints, and product/component failure data; identify trends and collaborate with appropriate personnel to implement corrective and preventive actions. Prepare and maintain reports, records, and documentation required by regulatory agencies and to support the overall quality function. Serve as the company’s quality leader and subject matter expert, promoting a culture of quality and continuous improvement throughout the organization. Lead and manage cross-functional quality initiatives and improvement projects. Develop, mentor, and strengthen the quality team while serving as a resource to other departments. Perform other duties as assigned to support departmental and organizational objectives. Desired Skills and Qualifications: Bachelor’s degree in Engineering or Quality required. 10 years’ experience in Quality Assurance or Quality Management. Master’s degree in quality or relevant field is preferred. Certified in quality related disciplines (CQA, CMQ/QE, PMP). MS Office and analytic software. Interpret data and metrics. Salary: $115,000 - $130,000 “Beyond TalentEdge is an Equal Opportunity Employer. It is the policy of Beyond TalentEdge to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.”

Created: 2026-03-11

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