OPERATIONS CONSULTANT III

Government Operations Consultant III - 40044162 The incumbent in this position will be performing advanced level work under the supervision of the Senior Management Analyst Supervisor. Your specific responsibilities include: Conducts in-depth evaluation and analysis of the local workforce development board operations and delivery of workforce program services. Coordinates and provides guidance to internal and external staff related to program operations, monitoring plans and implementation activities. Conducts analysis of workforce program data and related expenditures; conducts trend analysis, identifies and researches discrepancies. Develops and administers comprehensive monitoring review tools and utilizes technology resources and related technology platforms to conduct and record monitoring review results. Utilizes the monitoring tools to evaluate overall program effectiveness, adherence to federal, state, and local policies and procedures; denotes monitoring findings and recommended solutions and provides technical assistance to the local boards as needed. Collaborates and consults with key internal and external stakeholders who may hold relevant information to the monitoring process. Assists with identification of solutions to local workforce development board operational issues. Consults with and advises Florida Commerce management on the development and implementation of training and technical assistance to improve workforce program outcomes and compliance. Required knowledge, skills, and abilities include: Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing. Ability to work effectively as a part of a team. Ability to utilize problem-solving techniques. Knowledge of the principles and techniques of effective customer service and ability to provide excellent customer service. Knowledge of methods of data collection and analysis. Knowledge of Microsoft Office Suite applications. Ability to write and prepare reports, presentations and other informational material in a grammatically correct, logical format. Qualifications: As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. Minimum: Duties and responsibilities must be performed at the official worksite in Tallahassee. The selected candidate will be required to travel at least once monthly and may be required to work additional hours while in traveling status. Preferred: Bachelor's degree from an accredited college or university or professional related work experience relevant to this position may substitute on a year for year basis for the college education. At least two years of experience researching, interpreting, and applying federal and state laws, regulations and other governing authorities for a state or federally funded program. At least three years of experience working in a professional capacity with workforce development programs including some in a team lead capacity. Professional monitoring and writing experience. Must have related computer skills. Pay: The hiring pay range for this position is $50,000 - $59,500. Pay outside of this range may also be considered based on related monitoring experience. Our organization and mission: FloridaCommerce works across the state to support Florida's economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters. In collaboration with our partners, we salute our nation's veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets. FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service 711.) The work you will do: The Government Operations Consultant III (Lead Program Monitor) is a member of the Programmatic Monitoring Unit within the Division of Workforce Services, Bureau of One-Stop and Program Support. This position conducts advanced-level professional work related to monitoring the state's 21 local workforce boards to ensure compliance with governing federal and state laws, rules, regulations, and other authoritative guidance; as well as assisting in coordinating other program monitoring related duties and responsibilities. The difference you will make: Systematic, on-going monitoring and oversight plays a critical role in meeting FloridaCommerce's vision by ensuring a return on investment, system and program accountability, and continuous improvement through monitoring of the state's workforce programs. You will play a critical role in ensuring program outcomes and standards meet the objectives of federal and state law while improving on the way we do business. You will also assist in helping Floridians obtain needed resources to become self-sufficient in an effective and efficient manner by ensuring local board processes and procedures comport with applicable federal and state law. How you will grow: FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee: Furthers Florida's economic vision by providing support that enhances the economy and develops, safe, and healthy communities. Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work. Provides information clearly, accurately, and succinctly; and exhibits good listening skills. Works collaboratively to optimize the effectiveness of FloridaCommerce's available resources and tools. Uses knowledge acquired through education, training, or experience to complete tasks. Where you will work: Tallahassee is Florida's Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida's Big Bend. FloridaCommerce's main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state's Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state's annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture. Tallahassee is: Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources. Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU), and Tallahassee Community College (TCC). Approximately 22 miles from the nearest beach. Working for the state of Florida has benefits! State Group Insurance coverage options (health, life, dental, vision, and other supplemental options) Retirement plan options, including employer contributions Nine paid holidays and a Personal Holiday each year Annual and Sick Leave Benefits Student Loan Forgiveness Program (eligibility required) Flexible Spending Accounts Tuition Fee Waivers (accepted by major Florida colleges/universities) Ongoing comprehensive training provided Career Growth Highly skilled, professional environment For a more complete list of benefits, visit Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Veterans' Preference. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form

Created: 2026-03-11