Marriott Hotels - - Responsibilities: Supply guests with directions and information regarding property amenities, services, and hours of operation.; Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.; Receive, record, and relay messages accurately, completely, and legibly.; Respond to special requests from guests with unique needs.; Communicate VIP arrivals to designated personnel for escort and delivery of amenities.