Payroll and Benefits Lead (ADP Workfrcenow)

Payroll And Benefits Lead (ADP Workforce Now Specialist) We are seeking a hands-on Payroll & Benefits Lead with proven expertise in ADP Workforce Now to oversee and execute payroll and benefits administration. This role is ideal for a detail-oriented professional who thrives in a collaborative environment and is passionate about accuracy, compliance, and mentoring others. While this is not a management role, the ideal candidate will serve as a knowledge leader, mentor, and cultural pillar for the HR and payroll team. Key responsibilities include: Process bi-weekly payroll for all employees using ADP Workforce Now, ensuring accuracy and compliance with federal, state, and local regulations. Administer employee benefits including enrollments, changes, and terminations within ADP. Generate and review quarterly payroll reports, including tax filings, wage summaries, and audit reports. Serve as the go-to expert for ADP Workforce Now, providing guidance and training to team members. Provide exceptional customer service to internal team members by responding to payroll and benefits inquiries via phone, email, and video. Be available to take incoming calls and assist employees with navigating multiple HR and payroll platforms. Multitask across multiple projects while maintaining attention to detail and meeting deadlines. Collaborate with HR and Finance to ensure data integrity and alignment across systems. Maintain confidentiality and ensure compliance with all applicable laws and internal policies. Act as a positive cultural influence, promoting teamwork, flexibility, and a supportive work environment. Required qualifications include: 2+ years of hands-on experience with ADP Workforce Now (payroll and benefits modules). Demonstrated ability to process payroll independently from start to finish. Experience generating and interpreting UL reports and quarterly filings. Strong understanding of payroll compliance, tax regulations, and benefits administration. Excellent customer service skills and comfort communicating via phone, email, and video. Ability to multitask and remain flexible in a fast-paced environment. Strong communication and mentoring abilities. Preferred qualifications include: Experience training or mentoring junior team members. Familiarity with FMLA, COBRA, and ACA compliance. Associate's or Bachelor's degree in HR, Accounting, or related field (preferred but not required). What we're looking for: A doer with a proactive mindset and a passion for accuracy. Someone who can lead by example, share knowledge, and elevate the team. A pillar of our culture who brings positivity, flexibility, and a team-first attitude. A trustworthy professional who can be relied on to own the payroll and benefits process and support our team members with care and professionalism.

Created: 2026-03-11