Chick-fil-A Director of Talent - Restaurant Leadership

Job Description Company: Chick-fil-A Northville If you believe people are the greatest investment a business can make, this role is for you! Operator Phil Whitsel is deeply invested in growing people in order to grow the business, believing that the restaurant's greatest asset is its team. Chick-fil-A Northville is committed to building a high-performing team culture focused on hospitality, continuous improvement, and leadership development. Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years Chick-fil-A is the fastest growing Quick Service Restaurant in the nation Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees Health Insurance Paid Time Off Tuition Discounts at Over 100 Colleges Never work on Sundays Excellent Career Advancement Opportunities Overtime Available 401K with employer match Opportunity We are looking for a Director of Talent to join our leadership team at Chick-fil-A. This role serves as a forward-thinking partner to the Owner/Operator, helping build a winning team and ensuring the restaurant continues to grow through strong talent acquisition, leadership development, and employee engagement initiatives. The Director of Talent will oversee the full lifecycle of recruiting, onboarding, team development, and HR compliance, while also helping shape the culture and employee experience throughout the organization. This individual will also lead the training team, working closely with leadership to ensure the restaurant continues developing future leaders and creating a high-performance team environment. This job is a combination of Restaurant Leadership and Human Resources. Your Impact Lead and model the Chick-fil-A Northville Mission, Vision and Core Values with guests and team members Leading recruiting efforts to attract, interview, and hire high-quality team members Developing long-term recruitment pipelines with colleges, job boards, and community partners Managing the full recruitment lifecycle while ensuring an exceptional candidate experience Overseeing onboarding and orientation processes while reinforcing the restaurant's culture and values Maintaining HR documentation and compliance including I-9, W-4, and employee policies Ensuring compliance with labor laws and ACA requirements Building high-performance teams, recruiting, identifying and building a leadership bench to foster organizational growth Manage a team of 50+, creating an inspiring vision, coaching and holding people accountable to high standards Leading employee engagement initiatives including recognition programs, communication strategies, and development events Building relationships across the leadership team to strengthen culture and organizational alignment Supporting restaurant operations when needed and maintaining operational competency Background Profile Bachelor's Degree preferred (or equivalent experience) Strong experience in recruiting, interviewing, and developing team members Demonstrated leadership experience in hospitality, HR, or operations Passion for people development and Chick-fil-A's values Strong interpersonal and communication skills Highly organized with the ability to manage multiple projects simultaneously Servant leader who thrives in a fast-paced, team-oriented environment Ability to coach, motivate, and develop others Full Time Availability Apply now and you will be contacted ASAP.

Created: 2026-03-11