Clinical Research Financial Operations Manager

Job Posting Title: Clinical Research Financial Operations Manager ---- Hiring Department: Dell Medical School ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: Purpose The Manager, Clinical Research Financial Operations leads day-to-day financial operations that enable compliant, accurate, and auditable billing and revenue workflows for clinical research. This role integrates coverage analysis outputs into EHR and CTMS workflows and implements controls that reduce research billing risk (e.g., double billing, billing non-covered services). The Manager typically reports to a Director within Research Administration and works closely with Principal Investigators and study teams, IRB/Research Administration, Revenue Cycle/HIM/Coding, Compliance/Internal Audit, Legal/Contracts, and IT teams supporting EHR and CTMS integrations. Peer roles include Manager, Research Charge Analysis; Manager, Clinical Research Budget & Billing Compliance; Research Billing Compliance Manager; and Supervisor, Clinical Research Accounts. Responsibilities Direct Clinical Research Billing Compliance and Financial Controls Manages research billing compliance workflows that ensure accurate distinction between routine care and research-only services in accordance with CMS clinical trial billing rules and institutional policy. Integrates coverage analysis determinations into operational billing workflows to prevent double billing, inappropriate participant charges, or sponsor misbilling. Oversees research charge review and resolution processes in the EHR to ensure charges are routed and billed correctly. Partners with Finance, Compliance, Revenue Cycle, and Legal to identify, escalate, and remediate potential billing risk and audit findings. Oversee CTMS Financial Configuration and Lifecycle Management Leads financial calendar build, study activation, amendment updates, and maintenance in the Clinical Trial Management System (CTMS). Ensures CTMS financial schedules accurately reflect approved budgets, coverage analysis decisions, and protocol requirements. Coordinates EHR-CTMS integration workflows to support compliant visit routing, billing execution, and downstream reporting. Manages change control processes to maintain financial accuracy across the study lifecycle from activation through closeout. Lead Quality Assurance, Monitoring, and Performance Reporting Develops and monitors key performance indicators (KPIs) related to billing compliance accuracy, workflow timeliness, audit outcomes, and financial reconciliation cycles. Conducts or oversees periodic audits and quality reviews of research billing and financial workflows. Prepares and presents operational and compliance performance reports to research leadership and governance committees. Drives continuous improvement by identifying root causes of defects and implementing corrective and preventive actions. Provide Operational Leadership, Team Management, and Training Supervises and develops staff responsible for research billing compliance, CTMS financial operations, and reconciliation activities. Establishes standardized procedures, job aids, and training materials for trial financial workflows and system usage. Leads operational change management efforts for departments transitioning to centralized research financial processes. Engages clinical departments and ancillary services to support research readiness and operational adoption. Required Qualifications Bachelor's degree in Healthcare Administration, Finance, Business, Public Health, Nursing/Allied Health, or related field 5 years in clinical research financial operations, research billing compliance, coverage analysis (MCA/PRA), clinical trial budgeting, research charge review, or healthcare revenue cycle functions with direct research billing exposure. Experience supervising staff and/or leading operational workflows/programs in a matrixed environment. Demonstrated experience converting coverage analysis results and approved budget decisions into standardized operational workflows within CTMS and/or EHR systems (such as Epic Research, Resolute, OnCore, Velos, Forte, or comparable platforms). Preferred Qualifications Master's degree in Healthcare Administration, Business Administration, Public Health, Finance, or related field. 10 years in academic healthcare or large health system financial/compliance operations. Advanced knowledge of coverage analysis, clinical research billing workflows, and Epic research billing modules. CRA (Certified Research Administrator) CHRC / CHC (Healthcare Research Compliance / Healthcare Compliance Epic and/or CTMS (e.g., OnCore) proficiency/certification Salary Range $91,197 + depending on qualifications Working Environment / Equipment Standard office equipment Repetitive use of a keyboard May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Created: 2026-03-11