Director of Resourcing, Marketing

IntroductionWelcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you'll find more than a job; you'll find a culture built on trust, driven by collaboration, and sustained by the belief that we're better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you're encouraged to be yourself, supported to succeed, and inspired to keep learning. That's what it means to live The Gallagher Way. OverviewThe Director of Resourcing, Marketing Studio is a senior leadership position responsible for the global strategic planning, allocation, and optimization of human capital within the Marketing Studio. Reporting to the Senior Director, Corporate Marcom Operations, this role provides high-level oversight of resource strategies to ensure the studio delivers high-quality work while maintaining optimal utilization and adhering to Service Level Agreements (SLAs).This leader manages the Creative Resource Managers and the Digital Traffic Management team, acting as a strategic conduit between studio leadership, functional leads, and project requirements to balance workloads and align global talent with organizational priorities.How you'll make an impactStrategic Leadership & Team ManagementDirectly lead, support, and mentor the Creative Resource Managers (CRMs) and Digital Traffic Managers (DTMs), fostering a collaborative culture of high performance and professional growth.Conduct regular performance reviews and one-on-one meetings to ensure the resourcing team is aligned with global Marcom goals and departmental strategies.Oversee hiring, training, and onboarding for the resourcing and traffic teams, collaborating with global Talent Acquisition teams and aligning to the Marketing Studio standards and processes.Serve as the primary escalation point for complex resourcing conflicts, workload imbalances, or studio/client risks that require high-level intervention.Oversee the operational management of external contractors for the Marketing Studio, collaborating with functional leads when project surges or FTE deficits require supplemental support and ensuring Gallagher's systems are used appropriately to track and manage contract start and end dates.Long-Term Strategic Resource PlanningLead long-term strategic resource planning for the global Marketing Studio, ensuring cross-functional talent-including creative, digital, and operations-is aligned with long-range business objectives and integrated campaign planning.Analyze global demand and capacity data to forecast future staffing needs, providing actionable insights to senior leadership regarding hiring, attrition planning, and workload forecasting.Utilize data, metrics, and reporting from Marcom systems (such as Workfront) to measure the success of resourcing strategies, defining areas for improvement to share with corporate marketing leadership.Identify critical gaps or areas of weakness within global collaboration models and work with leadership to implement solutions that enhance team performance and output.Optimization & Operational EfficiencyContinuously evaluate and partner with Marketing Studio functional leads to optimize resourcing strategies, workflows, and Marketing Studio processes to drive departmental efficiencies, increase performance and align on shifting business demands.Establish a continuous feedback loop with senior leadership and functional leads to refine resourcing models and ensure the studio remains responsive to project complexities.Governance & Data AnalyticsEstablish and enforce standardized resourcing guidelines in support of SLAs and best practices across all regions to ensure global unity and consistent delivery.Utilize Workfront and other Marcom systems to deliver comprehensive reports and metrics to leadership related to global utilization, project volume, and team effectiveness.Maintain the integrity of global process documentation as it relates to onboarding and training of the Global Resourcing team and resource mapping. About YouRequired: Bachelor's degree and 7 years related experience required.Highly Preferred:Experience: 10+ years of creative operations and/or resource management experience in a high-volume agency or corporate environment.Leadership: Proven track record of managing and mentoring people leaders of diverse, cross-functional teams.Education: Bachelor's degree in Marketing, Business Administration, or a related field.Software Proficiency: Expert knowledge of project management software, with Adobe Workfront being a strong preference.Industry Knowledge: Deep understanding of the creative process, digital marketing workflows, and brand standards.Communication: Exceptional verbal and written communication skills, with experience in proactively tailoring communications of complex strategies, change updates and data for both employee and executive leadership audiences.Skills & Attributes:Strategic & Unflappable: A proactive, solution-oriented critical thinker who can navigate complex and often opposing needs and remain calm under pressure.High Emotional Intelligence: Ability to build strong relationships and lead with empathy and cooperation.Forward-Looking: A mindset geared toward continuous improvement, with the ability to adapt management styles to the uniqueness of global projects.Language: Professional fluency speaking and writing in English Compensation and benefitsWe offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.  Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one!Life and accident insurance401(K) and Roth optionsTax-advantaged accounts (HSA, FSA)Educational expense reimbursementPaid parental leaveOther benefits include:Digital mental health services (Talkspace)Flexible work hours (availability varies by office and job function)Training programsGallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeingCharitable matching gift programAnd more...The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.We value inclusion and diversity Click Here to review our U.S. Eligibility RequirementsInclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics ) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Created: 2026-03-11